Brandon Tomes Volkswagen of McKinney

I had a great experience at McKinney Volkswagen. Dave Snow was very knowledgable about the Tiguan which made the process so easy. He also was quick to respond to my phone calls concerning the sale. Pere Snow was very knowledgable about the Tiguan which made the process so easy. He also was quick to respond to my phone calls concerning the sale. Peregrine Guillen helped to keep the sales process going as I wanted to take my car home that night and it was late. I feel that this dealership is customer oriented and I did not meet anyone who was patronizing. More

We had a good buying experience with McKinney Volkswagen. Sales person was courteous,diligent and worked hard to earn his business. We recommend this dealer for anyone who is shopping for a VW.... Sales person was courteous,diligent and worked hard to earn his business. We recommend this dealer for anyone who is shopping for a VW.... More

I purchased a 2008 Jetta SE from Dave Snow of Mckinney Volkswagen. The overall experience was very positive. Dave was the complete opposite of the stereotypical "used car salesman" and treated my wife and Volkswagen. The overall experience was very positive. Dave was the complete opposite of the stereotypical "used car salesman" and treated my wife and me with the utmost respect. The entire dealership exuded a no-pressure atmosphere and I can say safely say that it was the most plesant vehicle purchase that I have been a part of. I will definitely be returning to do business with Dave and Mckinney Volkswagen when it comes time to purchase a new vehicle. More

They were GREAT! We had to drive a few hours for this car. They were super flexible and cooperative with our distance. Plus, we had our 2 kids (10m and 3y) who were all over the place. They were so good car. They were super flexible and cooperative with our distance. Plus, we had our 2 kids (10m and 3y) who were all over the place. They were so good with them and had a great play area for them while we waited. They got the price to where we could afford, had the car in tip top shape and were there for us until the moment we pulled off the lot. We have bought a lot of cars and this was a GREAT experience. Peregrin Guillen was wonderful. I hope he is still around when we need another van! More

2/11/12 Such an amazing experience!!!! I placed an inquiry for a Jetta through the Mckinney Volkswagen dealership website and within the next day I was contacted by Alex Franco via email. I told him e inquiry for a Jetta through the Mckinney Volkswagen dealership website and within the next day I was contacted by Alex Franco via email. I told him exactly what I was looking for and within a few hours he notified me of a few Jettas they had available and scheduled a test drive, all within the same week! When I arrived to the dealership I was greeted by friendly staff who introduced me to Alex. Alex had the Jetta I was looking for parked right infront to test drive, without question we were on the road with my dream car! Alex was so helpful and what I loved about the whole experience was that he wasn't your typical pushy sales guy. Alex made my first car purchasing experience so amazing, he was so knowdeable and was determined to find me a good deal on my dream car, in which he offered me a fantastic deal that I couldn't refuse. After the paperwork processing, I was introduced to Doug Lucas, who walked me through all the details of my new car, Doug was so knowledgeable about every aspect of the vehicle. After I was thoroughly walked through every aspect of the car, I was then introduced to Susan Johnson. Susan was such a sweet lady who just made me feel right at home. She walked me through every detail of the warranty plans and explained the payment expectations, etc. Overall, I had such an amazing experience at Mckinney Volkswagen!!! I truly am completely satisfied, and will recommend everyone I know to them! More

We were very satisfied with our experience at McKinney Volkswagen and especially with Mr. Castillo. I know we will be happy with our 2012 Tiguan. Although we were just browsing after Mr Castillo demonstr Volkswagen and especially with Mr. Castillo. I know we will be happy with our 2012 Tiguan. Although we were just browsing after Mr Castillo demonstrated the features of the car, we were sold. Our Jetta lasted eight years and over 150000 miles and I am sure we will get the same satisfactory performance from our new Tiguan. Mr. Castillo worked very hard to find us the exterior and interior color combo that we liked the best. Many salesmen we have worked with in the past just wanted us to take what was on the lot but Mr Castillo really listened and was sensitive to exactly what we wanted and made sure we got that car. We will definitely refer our friends and family to McKinney Volkswagen. More

My overall experience was very good. Willy Castillo seemed very knowledgeable on the Volkswagen I purchased. He was able to answer all my questions and has followed up with me on a few occasions. seemed very knowledgeable on the Volkswagen I purchased. He was able to answer all my questions and has followed up with me on a few occasions. More

I have had my VW serviced by VW McKinney for the last couple years and always have a good experience. In fact, I have enjoyed this dealership so much that I recently convinced my girlfriend to buy an Eos couple years and always have a good experience. In fact, I have enjoyed this dealership so much that I recently convinced my girlfriend to buy an Eos from them, which she did. The staff has always been friendly, helpful, and effective with me. The service department in particular do excellent work and when you make an appointment the time spent waiting for the car to be serviced is reasonable. My only complaints are that without an appointment you could get stuck waiting several hours, which happened to me one Saturday morning, and some of the prices for services are a bit high, which is expected with any dealership. Also, when I made a recent appointment for an oil change it stated specifically online that it would cost $59.99 for full synthetic oil change (which is reasonable) but when I got the bill after the service was complete it was asking for $80.00+. I simply told the employee what the website said and without any question or hesitation they corrected the price. I will continue to get my car serviced by them and recommend this dealership to anyone. More

Outstanding service from the sales and finance department. Willy and Brenda worked with us for the sale and Susan handled the finance portion. We couldn't be more pleased with our buying experie department. Willy and Brenda worked with us for the sale and Susan handled the finance portion. We couldn't be more pleased with our buying experience. Very different from other places we have bought from in the past. If you are looking for a new or used vehicle, please visit Willy, Brenda and Susan at Boardwalk Volkswagen in McKinney. Great people that are there to help you. More