Brandon Tomes Volkswagen of McKinney

Patiently addressed our incessant questions, highlighted the essential features and took time explaining other features of the model we were interested in. Great experience when interest was casual, then as the essential features and took time explaining other features of the model we were interested in. Great experience when interest was casual, then as we became more serious about shopping. Facility was modern and rest of staff was very accommodating. More

This was my first visit to this dealership and I was extremely impressed with the service staff at this location. I dropped my car off at night after the service drive had closed. All of the drop off en extremely impressed with the service staff at this location. I dropped my car off at night after the service drive had closed. All of the drop off envelopes had sealed I am assuming because of the bad weather we have had. A gentleman that I believe was a service writer was still there and allowed me to drop my keys with him. I was relieved to get out of the cold! Gene was great throughout the process keeping me informed about what was going on and when I could expect my car to be ready. It is really rare that you get up to date progress on what is happening during the process I for one appreciate it. The service at McKinney Boardwalk is superior to most in town. Keep up the good work! More

Gene always takes great care of me when I take in my Touareg. I had to get brakes done and I called on a Friday evening to get an appointment for Saturday. The woman that answered was able to get me s Touareg. I had to get brakes done and I called on a Friday evening to get an appointment for Saturday. The woman that answered was able to get me set up for next day service. Within minutes I had an email confirmation of my appointment and everything was set. As usual, when I got to the dealership, Gene met me on the service drive and said he would get me taken care of. Gene called me to let me know the progress of the service and to give me an estimate of the charges. Gene called me back when my car was being washed to let me know I could come and pick it up. When I got back to the dealership my car was waiting for me. When I went in to pay Gene started my car to let it warm up. ( it was a cold day and that was a great touch). I know that the brake job on the Touareg is not cheap. It helps when you get great service and know that your business is truly valued. Keep up the great work!! More

Bobby and the finance manager were absolutely amazing. I loved the place so much that my mother went the next week and bought herself a new car as well. I can't remember the finance ladies name but after wo loved the place so much that my mother went the next week and bought herself a new car as well. I can't remember the finance ladies name but after working with Bobby she was the cherry on top. I absolutely love how friendly and helpfull everyone there was. My friend who came with me was also so impressed that since she couldn't buy a car she bought a volts wagon hat. I am beyond pleased and I love, love, love my new car. More

I have an older VW and drive lots of miles, so I feel like I am in the service area all the time. Dmitriy has been wonderful and very accommodating to work with! Thanks again for your help! like I am in the service area all the time. Dmitriy has been wonderful and very accommodating to work with! Thanks again for your help! More

This is the 2nd car I have purchased from Boardwalk VW. Since my 1st visit and purchase, I have been dealing exclusively with Willy. When ever I come in to the dealership, I always ask to see Willy, even w Since my 1st visit and purchase, I have been dealing exclusively with Willy. When ever I come in to the dealership, I always ask to see Willy, even when it is just to say 'Hi' he is always friendly and helpful. In my opion Willy is just a great salesman, easy to work with when buying a new car and very knowledgeable about the VW products and car industry in general. He listens to what you want and asks appropriate questions to verify he gets you the right car. Willy is always very friendly, knowledgeable and helpful when ever I have visited the dealership. I would not buy my VW from anyone but Willy. I have bought 2 VW and 3 Porsches now from Boardwalk Dealerships and I only deal with Willy at VW and Mark at Porsche. More

I wanted to let EVERYONE know that Willy went the distance to make sure I was happy with the service I received. Even though I came to a Volkswagen dealership to specifically buy a Chevrolet, Willy s distance to make sure I was happy with the service I received. Even though I came to a Volkswagen dealership to specifically buy a Chevrolet, Willy still treated me like a member of the Volkswagen Family! He did not attempt to waste his time (and mine) by showing me something I was not interested in. We went straight to a test drive then on to the business of the paperwork. This was the fastest and smoothest car buying experience of my life! I would also like to thank Susan in finance for her expertise. As long as there is a car at Mckinney Volkswagen I want, I will be buying here for a very long time. Thanks for changing how I see spending the day at a car dealership! Mike Netherland More

I have been to McKinney VW many times for service on my Touareg. Gene May always gives me great service. He is friendly, has a professional demeanor, and always gives me as much info as I need to best un Touareg. Gene May always gives me great service. He is friendly, has a professional demeanor, and always gives me as much info as I need to best understand the work that is being done on my car and why it is needed. The fact the dealer has a courtesy shuttle and also washes your car after any services is a plus and adds to the overall great experience of dealing with them. I would recommend this dealer to family and friends and if I purchase another VW in the future, McKinney VW is first on the list. More

My family had the pleasure of working with Bobby Owens at McKinney Volkswagon. Our daughter had an accident with her former Volkswagon, and walked away unhurt. We trust Volkswagon's safety for our children. McKinney Volkswagon. Our daughter had an accident with her former Volkswagon, and walked away unhurt. We trust Volkswagon's safety for our children. We had the best experience working with Mr. Bobby Owens, he was friendly, and informative, and especially no pressure, and we felt comfortable working with him, unlike others we found overbearing. We decided to work with Bobby and purchase her car due to his kind help and he also went all the way to Denton to have my daughter sign the papers at her college. This was a very nice gesture he made for us, so we could close the deal faster!!! Thanks Bobby! More

Good service, attitude, follow up and negotiation. Very satisfied!!! The car was as described and everything was just as it should be. I would deal with them again and recommend them! satisfied!!! The car was as described and everything was just as it should be. I would deal with them again and recommend them! More