Brandon Tomes Volkswagen of McKinney

Brenda did a great job in promptly responding to our online inquiry. She was informative and courteous in all email and phone contacts prior to our visit to the dealership. When we arrived at the deal online inquiry. She was informative and courteous in all email and phone contacts prior to our visit to the dealership. When we arrived at the dealership, she was friendly and easy to work with - no high-pressure sales tactics like we have encountered at other dealerships. She made sure that we inspected the vehicle to our satisfaction. When we agreed on a purchase price, she expedited the process and was very considerate of our time constraints. When the car was received, she made sure that we were familiar with all of the controls, how to access the spare tire, fold down the rear seat, etc. When she folded down the rear seat and noticed that it was not as clean as it could be, she sent the car back for additional detailing. A great overall experience working with Brenda and we would gladly do business with her and McKinney Volkswagen again. More

Great job, great customer service by Jeff French and McKinney Volkswagen dealer. Purchased car was nicely prepared and trade-in process was smooth. Final signing and loan process was quick and easy. McKinney Volkswagen dealer. Purchased car was nicely prepared and trade-in process was smooth. Final signing and loan process was quick and easy. More

I took my car into to McKinney Volkswagen because my fan was continuously running after I shut the car off. I was helped by Brandon at the counter immediately. He was able to get my car diagnosed within hou was continuously running after I shut the car off. I was helped by Brandon at the counter immediately. He was able to get my car diagnosed within hours of me bringing it in. He not only diagnosed my issue, but was able to detect other things that needed to be fixed that would have posed a potential issue to my car in the future. I appreciated them being so pro-active. Since I took my car in later on in the day on a Friday they were not able to get all the repairs until the following Monday. As soon as they knew that was the case Brandon called me and offered to give me a loaner car for the weekend to drive. This was above and beyong what I expected. When my car was ready to pick up Brandon also gave me a great price and worked with me to make it more affordable. Overall I would give McKinney Volkswagen (and Brandon) a 10 out of 10! Fast service, friendly environment and affordable repairs....what more can you ask for? It is this reason that I will continue to take my car to their dealership in the future. Thank you for your outstanding service! More

My wife and I initially went to McKinney VW to look and test drive a Jetta TDI. We told the sales team that we would probably be purchasing in the summer after we sold my wifes car. JC asked to have a sh test drive a Jetta TDI. We told the sales team that we would probably be purchasing in the summer after we sold my wifes car. JC asked to have a shot at buying her car and the deal that he gave us was better than we expected. Needless to say, we purchased the new Jetta and the whole experience from sales to finance was wonderful. More

Troy was very friendly and he did his best to give us good deal. I defiantly will recommend this dealership and sale person to people considering getting good service and deal. good deal. I defiantly will recommend this dealership and sale person to people considering getting good service and deal. More

Mr. Finkler is the best service representative you can interact with. He is highly competent, professional, courteous, and displays integrity. It reflects highly on McKinney VW and its management to have interact with. He is highly competent, professional, courteous, and displays integrity. It reflects highly on McKinney VW and its management to have hired such a great customer service oriented person as Mr. Finkler. More

As we entered Volkswagen wanting to look at the new 2012 Jetta's, Dave Snow approached us and was very friendly and knowledgeable about the car. As no one in my family or close friends have ever owned a VW, Jetta's, Dave Snow approached us and was very friendly and knowledgeable about the car. As no one in my family or close friends have ever owned a VW, Dave was sure to teach us everything about it and answered all our questions well. I didn't think I was going to actually purchase it that day, but I was very happy I did. Very satisfied with my overall experience. Thanks Dave!! More

I enjoyed the time i spend with sue and willy castillo at the dealership.They both were very helpful with purchasing the right car for me. the dealership.They both were very helpful with purchasing the right car for me. More

I was very pleased with my experience at your dealership especially when Willy Castillo helped me because he was was very kind and helpful and he had great customer service and I will recommend your dealers especially when Willy Castillo helped me because he was was very kind and helpful and he had great customer service and I will recommend your dealership to all of my friends, and I will come back in the future to your dealership. Thank you More

Excellent new car buying experience. Willy did a great job and took excellent care of me. Would recommend Willy and McKinney Volkswagen to all interested in VW automobiles. job and took excellent care of me. Would recommend Willy and McKinney Volkswagen to all interested in VW automobiles. More