Brandon Tomes Volkswagen of McKinney

I had a wonderful experience, Willy is fantastic, I had a wonderful experience, Willy is fantastic, friendly and very courteous. Willy did a great job finding the color of the bettle I was loo I had a wonderful experience, Willy is fantastic, friendly and very courteous. Willy did a great job finding the color of the bettle I was looking for. More

Excellent in every area!!!! Great Dealer! Friendly, informative and willing to help you at every turn! Thank you so much for walking me through the process! informative and willing to help you at every turn! Thank you so much for walking me through the process! More

Willy was friendly and competent. He found what I was looking for, and was very helpful. He showed expertise and I was very happy with the service I recieved. I will recommend Willy and Boardwalk Volkswa looking for, and was very helpful. He showed expertise and I was very happy with the service I recieved. I will recommend Willy and Boardwalk Volkswagen to anyone! More

I would like to Thank Peregrin Guillen, Mike Cannon,Susan Johnson,Douglas Lucas,and Alece Smith...you guys are awesome! I went in on a Saturday and purchased a used VW EOS only to decide that it was not a g Johnson,Douglas Lucas,and Alece Smith...you guys are awesome! I went in on a Saturday and purchased a used VW EOS only to decide that it was not a great fit for my family. I called the dealership back and spoke with Mike Cannon who was very understanding and willing to do whatever he could to make me happy with my purchase. By Wensday, I was in a brand new VW Tiguan which ended up being a much better vehicle for my family. Perry and Alece spent lots of time with me going over a couple of different vehicles while Mike and Susan worked out the deal. When it was all said and done, I ended up with a brand new vehicle, a lower intrest rate and lower payments...(Thank you Susan Johnson)! Never once, did anybody make me feel bad or uncomfortable about returning the original vehicle and choosing something else. In fact, Mike Cannon even gave me a hug! :) The customer service I recieved at Mckinney Volkswagen was above and beyond any customer service I have ever recieved when purchasing a vehicle (or two). More

Had a great experience at McKinney Volkswagen. From top to bottom the service we received was definitely the best around. We had tried just about every dealership in the DFW area looking to find a deal and to bottom the service we received was definitely the best around. We had tried just about every dealership in the DFW area looking to find a deal and be treated with respect and the absolute best was McKinney VW. Jeff French is the best salesman I've ever dealt with and his commitment to keeping the BS out of the negotiation was a plus and he listened. He helped us achieve a common goal and we really appreciated the staff, Susan and Doug were also great. Thank you so much we love our new jetta tdi. More

We had a great experience with the McKinney dealership. All the employees we worked with were pleasant. I reccommend Troy Shurata to anyone looking to purchase a vehicle. All the employees we worked with were pleasant. I reccommend Troy Shurata to anyone looking to purchase a vehicle. More

From the time I called to schedule my appointment and until my vehicle was ready for pick up I found Mr Hill to be very pleasant and knowledgeable. His attention to detail and his customer service was ex until my vehicle was ready for pick up I found Mr Hill to be very pleasant and knowledgeable. His attention to detail and his customer service was excellent! More

I have been going to VW of McKinney for about a year now and have never written a review for them. Not because of the quality of service but because I don't care to write reviews for anything. Back in D and have never written a review for them. Not because of the quality of service but because I don't care to write reviews for anything. Back in Dec 2011 I had a check engine light come on. And took it in of usually Gene took care of it. But then about two weeks ago the engine light came back on. I called and spoke with Gabriel and he told me to go head and bring it in and they would take a look. About an hour and half after I dropped it off Gene called to tell me that it was related to the original issue that was taken care back in Dec 2011. He did not hesitate to tell me that it was a mistake on their side and that they missed something the first time around. Before I could ask how much it would be to fix it ... he quickly let me know that since they missed it the first time around that they would take care of it for free. WOW !! My wife and I were both a bit blown away because from our experience not many service shops ( dealers or independent ) would admit a mistake and be honest about it. Great service A +++++ More

We thoroughly enjoyed our experience at McKinney Volkswagon, Willie Castillo was super to work with. He was very pleasant and willing to help answering any questions we may have had. I would recom Volkswagon, Willie Castillo was super to work with. He was very pleasant and willing to help answering any questions we may have had. I would recommend this dealership and Willie to any of my friends. More

The Volkswagen team was very helpful and friendly. Mr. Castillo was very professional and made my husband and I feel at ease and comfortable with our purchasing experience. Mr. Lucas was very knowledgeabl Castillo was very professional and made my husband and I feel at ease and comfortable with our purchasing experience. Mr. Lucas was very knowledgeable about the vehicle we purchased and guided us very well through the process learning the vehicle's options. Mr. Verhey was friendly and made our financing experience pleasurable. More