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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.7
1,347 Reviews

3600 S Central Expy

McKinney, TX

75070

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Showing 1,347 reviews

September 16, 2024

Service is always exceptional and takes care of me no matter my issue. They always greet me courteously and while I wait for the car I am constantly reminded of the status and offered beverages. They t More

by odiexjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Hasik
Sep 16, 2024 -

Brandon Tomes Volkswagen of McKinney responded

odiexjs, thank you for sharing 5-stars! We're glad to hear our service team is exceptional and courteous! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

August 28, 2024

Recently my wife and I had bad experience with this dealership. Previously had some conversation with the sales/internet sales person (dont want to disclose names) and clearly told them that I want to More

by spkumar0475
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier, Taylor Munden
Aug 28, 2024 -

Brandon Tomes Volkswagen of McKinney responded

Santosh, we are sorry to hear that you are displeased regarding your credit drop after applying for a car loan. We checked in with our team and understand you gave full approvals to have your credit run in order to get the best rate. We apologize for any inconvenience this may have caused. If you would like to discuss this additionally, you may reach out General Sales Manager, TJ Ashraf at Tashraf@tomesautogroup.com or (972) 632-2055. TJ would be happy to discuss your concerns and see what we can do to address them. Take care and best wishes!

May 25, 2024

Clean and spacious dealership with friendly staff. Service advisor John C was awesome. Definitely a great dealership. More

by Mainapeterg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Crooks
May 26, 2024 -

Brandon Tomes Volkswagen of McKinney responded

Mainapeterg, thank you for sharing 5-stars and noting Jonathan was excellent to work with. Let us know when we may serve you additionally. Thanks again!

May 15, 2024

There were some issue after the sale but were corrected as soon a possible, thanks More

by MB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Munden, Lane Morgan
May 15, 2024 -

Brandon Tomes Volkswagen of McKinney responded

MB, thank you for sharing updated feedback. We're pleased to hear that the outstanding issues have been resolved. We did want to note that your old review is still live also. If it is possible for you to remove the duplicate, we'd appreciate it! Otherwise, we appreciate your note and look forward to serving you additionally when the time comes. Thanks again!

May 10, 2024

Had a great buying experience for me and my family. Hayley sales and service skills were excellent and we took home an ATLAS. The closure was perfect with Carlos. Hope to have this experience in futur More

by Joy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Benavides, Haley Studer
May 11, 2024 -

Brandon Tomes Volkswagen of McKinney responded

Joy, thank you for sharing 5-stars! We're happy to hear Carlos provided a great buying experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

April 08, 2024

Mark Long took great care of me and my family in helping us find the perfect new Atlas! I can't wait to take this baby on a road trip this summer and do some camping. We have all kinds of room to haul our e More

by brandymcp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Long
Apr 09, 2024 -

Brandon Tomes Volkswagen of McKinney responded

brandymcp, thank you for sharing 5-stars and noting a great experience with Mark! Congrats on the Atlas! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 15, 2024

I love this dealership. The sales person was very friendly and they gave me a good deal on my new Volkswagen Tiguan More

by Suhaib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Johnson
Mar 16, 2024 -

Brandon Tomes Volkswagen of McKinney responded

Suhaib, thank you for sharing 5-stars! We're glad to hear our team is friendly and gave you a good deal! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 14, 2024

Upon walking in we were greeted with a smile and open door. Keagan was our salesperson and was very professional. More

by GDC0223
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Munden, Keagen Smith, Tj Ashraf
Mar 14, 2024 -

Brandon Tomes Volkswagen of McKinney responded

GDC0223, thank you for sharing 5-stars! We're happy to hear Keagan is professional and welcoming! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 12, 2024

Mark was great! He answered all of my questions and made this process super easy More

by alysiaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Long, 5 stars
Mar 12, 2024 -

Brandon Tomes Volkswagen of McKinney responded

alysiaj, thank you for sharing 5-stars! We're glad to hear Mark is explanative and made the process easy! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 12, 2024

They are honest, efficient, and courteous. I have serviced and purchased several vw's from this dealership over fourteen years. I am very pleased with the dealership in all ways. More

by LJKLEO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Benavides, Cody Griffin, Shane Potts, Garrett Bortz, Jonathan Crooks, Zach French
Mar 13, 2024 -

Brandon Tomes Volkswagen of McKinney responded

LJKLEO, thank you for sharing 5-stars and noting that our team was honest, efficient and courteous! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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