Brandon Tomes Subaru - Service Center
McKinney, TX
376 Reviews of Brandon Tomes Subaru - Service Center
Russell provided me with excellent service. He Followed up and kept me notified at every step. Even after my vehicle was returned, he contacted the original technician to ensure that this visit He Followed up and kept me notified at every step. Even after my vehicle was returned, he contacted the original technician to ensure that this visit would solve the problem. More
When I arrived at the service department, Luis Carlos greeted me at the door. I had questions about the fog lights and my extended service agreement, which he was able to address. He set my expectations greeted me at the door. I had questions about the fog lights and my extended service agreement, which he was able to address. He set my expectations for the time I would have to wait, and when finished, he stepped me through the results of the maintenance visit. Very easy to work with. More
All the staff was very friendly, professional and helpful. Russell has been great with communication and making sure all my concerns were addressed. helpful. Russell has been great with communication and making sure all my concerns were addressed. More
Everyone in the service department is running around crazy. They need additional space to perform their tasks. Too clostraphobic for me. Great staff and took care of me. crazy. They need additional space to perform their tasks. Too clostraphobic for me. Great staff and took care of me. More
Great experience! Very efficient and friendly service. Will continue to take my car to them for any repairs. Very efficient and friendly service. Will continue to take my car to them for any repairs. More
Great service. Everyone is helpful and makes me feel comfortable with the decisions. I don’t feel they are trying to charge me for stuff I don’t need like it happen Everyone is helpful and makes me feel comfortable with the decisions. I don’t feel they are trying to charge me for stuff I don’t need like it happens on other places. More
Service Advisor Jonathan Daniells was great! He really stepped up when my 2014 Crosstrek was in need of 4 new ignition coils. Jonathan is courteous, professional and very helpful. Brandon Tomes He really stepped up when my 2014 Crosstrek was in need of 4 new ignition coils. Jonathan is courteous, professional and very helpful. Brandon Tomes Subaru has a great team of Service Advisors and Technicians. More
Working with Ozzy was great. This was my first time to purchase a car totally on my own, even though I am a senior female. Ozzy was never dismissive; he answered all my question This was my first time to purchase a car totally on my own, even though I am a senior female. Ozzy was never dismissive; he answered all my questions and was very knowledgeable of features of the different models. Very patient and no pressure-never seemed to mind showing me one more thing! More
Service is always great with Russell Lily always great to work with has always takes care of us work with has always takes care of us More