Brandon Tomes Subaru - Service Center
McKinney, TX
376 Reviews of Brandon Tomes Subaru - Service Center
The guy that helped me went out of his way to make sure I understood what was going on with my car, thank you! understood what was going on with my car, thank you! More
All the people I have had interactions with have been very professional and willing to go the extra mile to ensure my satisfaction with my new Subaru. Cornelius, Patrick and Kaylah all are exceptional re very professional and willing to go the extra mile to ensure my satisfaction with my new Subaru. Cornelius, Patrick and Kaylah all are exceptional representatives of Brandon Tomes Subaru. More
Helpful, expeditious, expert and courteous. Lobby is comfortable. Great place to service my Forester. Thank you. Pleasure to work with Russel Lobby is comfortable. Great place to service my Forester. Thank you. Pleasure to work with Russel More
The care and attention that is received at Brandon Tomes Subaru begins at the time you call for an appointment to bringing the car to the dealership and working with a service tech to the have an evaluation Subaru begins at the time you call for an appointment to bringing the car to the dealership and working with a service tech to the have an evaluation performed. They really do their best to offer fair and reasonable costs for repairs and offer several options to ease the impact to your wallet. More
Wonderful experience. Got me in and out quickly. It was a walk-in experience because my tire had shredded on the highway, and I needed a new one. I didn't want to drive 2 Got me in and out quickly. It was a walk-in experience because my tire had shredded on the highway, and I needed a new one. I didn't want to drive 2 and a half hours home on a donut. Customer service was amazing! More
The service took too long. Waited for over 3 1/2 hours. I was only informed of the progress twice and was not informed about how long it would take before the service started. Waited for over 3 1/2 hours. I was only informed of the progress twice and was not informed about how long it would take before the service started. More
Bailey was great and for sure is 5 stars. Patrick (finance), I believe that is his name, leaves a lot to be desired. He first contact with me I took as arrogant and annoyed that I was trying Patrick (finance), I believe that is his name, leaves a lot to be desired. He first contact with me I took as arrogant and annoyed that I was trying to buy a car. He did mellow out throughout the transaction and gave me a couple of missed rebates, but he almost blew Baileys deal in the first 10 seconds of becoming involved. I would suggest if he is back off that he just stay in the back. More