Brandon Tomes Subaru - Service Center
McKinney, TX
376 Reviews of Brandon Tomes Subaru - Service Center
Service was faster than estimated. Very good experience. Car was in and out withn 1.5 hours even though didnt have appointment. Very good experience. Car was in and out withn 1.5 hours even though didnt have appointment. More
Overall good, took a few trips though since they keep running out of loaner vehicles running out of loaner vehicles More
I have been taking my car for servicing at Brandon Tomes for many years and have always received great service and fair price at the service department. for many years and have always received great service and fair price at the service department. More
The service is great. Russell Lilly is fantastic. The yes and no of availability of a loaner car is a nightmare. Leaving messages for folks in Finance is dismal. Either th Russell Lilly is fantastic. The yes and no of availability of a loaner car is a nightmare. Leaving messages for folks in Finance is dismal. Either they are not responsive or they don’t get the messages. More
I want to say that Brandon Tomes Subaru employees are the most generous, kind and thoughtful people and here’s why. I came in to look at buying a new 2023 WRX manual transmission and to my surprise there are most generous, kind and thoughtful people and here’s why. I came in to look at buying a new 2023 WRX manual transmission and to my surprise there are a lot of different options and colors they had on the lot. The sales team partnered me up with Victor Baro. Mr. Baro assisted me and patiently walked me through each trim model and was very informative on the 2023 WRX. He is also a car enthusiast and owns the new 2022 WRX so knowing that, I like that he also owned one! Every step of the way buying my vehicle was not a hassle, they got me the best offer for my trade in and really felt like they worked for me. This is my first Subaru and I’m happy to say my first experience at Brandon Tomes Subaru was immaculate, professional and fun! I will definitely be bringing my personal vehicles and my new 2023 WRX here for service. More
Brought my new vehicle in for 6 month checkup. Two concerns I identified were resolved quickly with courtesy and professionalism. Thank you Jonathan Daniells. Extraordinary service is what will Two concerns I identified were resolved quickly with courtesy and professionalism. Thank you Jonathan Daniells. Extraordinary service is what will keep me coming back to BT Subaru. More