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Brandon Tomes Subaru - Service Center

McKinney, TX

4.8
376 Reviews

376 Reviews of Brandon Tomes Subaru - Service Center

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January 21, 2023

Service was excellent. Completely satisfied with results. Waited in a comfortable lounge supplied with a variety of snacks and drinks. Highly recommended. More

by RYAN.RON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin McCabe
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Jan 21, 2023 -

Brandon Tomes Subaru responded

RYAN.RON, thank for you for sharing 5-stars! We're pleased to hear our team provided excellent service and earned your recommendation! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 21, 2023

Sales team was great. They took the the to show us what was available while allowing us time to consider all options. More

by adrodriguez89
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Danny and Marcos
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Jan 21, 2023 -

Brandon Tomes Subaru responded

adrodriguez89, thank for you for sharing 5-stars! We're happy to hear our sales team is great! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 21, 2023

The tech listened to what I needed, answered questions, explained my coupon and worked to get both services I was looking for complete. More

by CCUSICK0169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2023 -

Brandon Tomes Subaru responded

CCUSICK0169, thank for you for sharing 4-stars! We're happy to hear our team listened to what you needed and answered your questions! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 20, 2023

We always have a great experience here and everyone is friendly and professional. Definitely recommend. More

by Farnoosh Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
we forgot her name
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Jan 20, 2023 -

Brandon Tomes Subaru responded

Farnoosh, thank for you for sharing 4-stars! We're glad to hear you always have a great experience with our team! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 20, 2023

Battery replaced without cost, I noticed this is due to settlement if lawsuit but anyway I am satisfied More

by nk01791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Brandon Tomes Subaru responded

nk01791, thank for you for sharing 5-stars! We're happy to hear our team made sure you were satisfied! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 20, 2023

They were quick and courteous. I would definitely recommend using this company to any one More

by MATTRK00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Shiraishi
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Jan 20, 2023 -

Brandon Tomes Subaru responded

MATTRK00, thank for you for sharing 5-stars! We're glad to hear our team is quick and courteous! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 20, 2023

Everyone is very friendly and check to see if you need assistance and help you or find someone who can. More

by JANCASILLAS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius William
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Jan 20, 2023 -

Brandon Tomes Subaru responded

JANCASILLAS, thank for you for sharing 5-stars! We're happy to hear our team is friendly! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 19, 2023

I called on a Friday about my issue to see if I needed to even bring it in, and they quickly scheduled me for early Monday morning and arranged a loaner. I dropped off the car and was out in the loaner in a More

by btsub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Jan 19, 2023 -

Brandon Tomes Subaru responded

btsub, thank for you for sharing 5-stars! We're happy to hear Ben and the rest of our team took superb care of you and didn't keep you waiting! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 19, 2023

Brought my new vehicle in for the first oil change and service. I ended up with two door bangs and two scratches. More

by SDLANGFORD1309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 19, 2023

The check in process was quick & easy, and my maintenance was completed in less time than promised. More

by b_sperling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shiraishi
Report | Print
Jan 19, 2023 -

Brandon Tomes Subaru responded

b_sperling, thank for you for sharing 5-stars! We're happy to hear our team got your maintenance finished quickly! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

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