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Brandon Tomes Subaru - Service Center

McKinney, TX

4.8
376 Reviews

376 Reviews of Brandon Tomes Subaru - Service Center

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January 28, 2023

Benjamin McCabe was awesome. He was quick to take care of my reservation and kept me informed of the time to make repairs. After repairs were completed, he advised me of other an More

by NLERMAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben McCabe
Jan 29, 2023 -

Brandon Tomes Subaru responded

NLERMAJR, thank for you for sharing 5-stars! We're happy to hear Benjamin McCabe is awesome and quick! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 28, 2023

Very clean and attentive to customers. Works to find vehicle is found or give you choices. More

by SKILLERLAIN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Guzman
Jan 29, 2023 -

Brandon Tomes Subaru responded

SKILLERLAIN, thank for you for sharing 5-stars! We're glad to hear our team is attentive to our customers! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 28, 2023

All the staff at this location are very friendly, helpful and ready to assist with any needs and services. More

by marciekriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
Jan 29, 2023 -

Brandon Tomes Subaru responded

marciekriv, thank for you for sharing 5-stars! We're glad to hear our team is friendly, helpful and ready to assist! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 28, 2023

Very friendly and knowledgeable staff! They are highly responsive and are not pushy about services. I have always had great experiences with them. More

by ASHLEYA6427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Brandon Tomes Subaru responded

ASHLEY, thank for you for sharing 5-stars! We're glad to hear our team is friendly and knowledgeable! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 28, 2023

I have no doubt about the service on my car. The staff is top notch. More

by WLBROOKSTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
Jan 29, 2023 -

Brandon Tomes Subaru responded

WLBROOKSTX, thank for you for sharing 5-stars! We're glad to hear our team is top notch! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 28, 2023

we purchased our 2nd Subaru last year. Amazing car with a ton of safety features. Always ask for Rodger as your salesman. He's knowledgeable, kind, friendly, and never pushy. We lov More

by Noahsark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Venegas, Ana Guzman
Jan 29, 2023 -

Brandon Tomes Subaru responded

Noahsark, thank for you for sharing 5-stars! We're glad to hear Rodger is knowledgeable, kind and friendly! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 28, 2023

The staff are super nice and helpful, and not at all pushy. The lounge area is also nicely stocked with coffee and snacks. Our every visit there has always been pleasant and we know it's going to stay t More

by shannontaipei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Brandon Tomes Subaru responded

shannontaipei, thank for you for sharing 5-stars! We're glad to hear our team is nice and helpful! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 27, 2023

Nice service guy. l Explained all I needed to know. Nice waiting area and good internet. More

by BERRYMAN5457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben McCabe
Jan 27, 2023 -

Brandon Tomes Subaru responded

BERRYMAN5457, thank for you for sharing 5-stars! We're glad to hear our team was nice and explained everything you needed to know! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 27, 2023

We have bought 2 Subaru’s from Brandon Tomes Subaru. We love our Outback and our Forrester. We always count on Russell Lilly to help us keep them maintained. Especially when we are going to take a trip More

by CYNTHIAEVANLANDINGHAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Brandon Tomes Subaru responded

CYNTHIAEVANLANDINGHAM1, thank for you for sharing 5-stars! We're happy to hear Russell Lilly does and awesome job! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 26, 2023

Fantastic experience from start to finish - Keisha, Harman and the rest of the team took great care to make sure I was getting into a brand new WRX with the trim level and color that I wanted. Since t More

by CARL.J.SGRIZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Broom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harman, Ana Guzman, Eniqueo "Nico" Reese
Jan 26, 2023 -

Brandon Tomes Subaru responded

CARL, thank for you for sharing 5-stars! We're happy to hear Keisha, Harman and the rest of our team took great care of you and earned your recommendation! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

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