Brandon Tomes Subaru - Service Center

We were in the middle of a cross-country trip and had a problem with our Subaru. Your dealership helped us and was able to get it fixed in a timely manner and get us back on the road. We really appreciate problem with our Subaru. Your dealership helped us and was able to get it fixed in a timely manner and get us back on the road. We really appreciate your great service. More

Service advisors all seem to give different and conflicting information about routine services needed and pricing. There does not seem to be a central location in our file which contains informati conflicting information about routine services needed and pricing. There does not seem to be a central location in our file which contains information already conveyed. Additionally, price at check out was different than price quoted with no explanation and upselling of additives for basic oil change left a bad impression. 3 years of servicing our vehicle here and this is the first time we've had this experience. More

Service rep was very cordial and helped me with process in a friendly and efficient manner. in a friendly and efficient manner. More

BTS recognizes their mistakes and goes the extra mile to make things right for their customers. make things right for their customers. More

This was a warranty recall which I find both troublesome and time consuming. The service department staff handled it professionally and time consuming. The service department staff handled it professionally More

I prefer not to do this part - too much like work —- survey - pls do not ask for essays. survey - pls do not ask for essays. More

Tomes Subaru always provides excellent professional service. Arranging service is very easy. Highly recommend this dealership. service. Arranging service is very easy. Highly recommend this dealership. More

Drive up response time was fast, I didn’t one minute in the bay. The coffee machine with lattes & also free snacks is awesome while waiting. The wait wasn’t long at all for an oil change. the bay. The coffee machine with lattes & also free snacks is awesome while waiting. The wait wasn’t long at all for an oil change. More

The staff at Brandon Tomes is always first rate, courteous and professional when I need them. courteous and professional when I need them. More

An outstanding service department. Always helpful and informative. Timely service. Wouldn't think of using anyone else to service our Outback. Always helpful and informative. Timely service. Wouldn't think of using anyone else to service our Outback. More