Brandon Tomes Subaru - Service Center

Russel is great because I can trust him and always helpful. Very Friendly and personable helpful. Very Friendly and personable More

Service for my forester was completed within the scheduled provided to me while I waited at the dealership scheduled provided to me while I waited at the dealership More

I made an appointment for 9:00 a few days prior to my service date. On the day of service, I called ahead to notify I’d be about 10 minutes late. Upon arrival, I waited 25+ minutes to be acknowledged. On service date. On the day of service, I called ahead to notify I’d be about 10 minutes late. Upon arrival, I waited 25+ minutes to be acknowledged. One vehicle pulled up behind my car and was helped before me and one vehicle pulled up behind me diagonally was also addressed before me. I did not receive help/acknowledgement until I walked into the service department to state I had a 9:00 appointment. The service is not usually like this. I believe it was an off day for the team, but it was frustrating to experience. More

Thorough, courteous, professional. I purchased a vehicle from out of state. Sales process was smooth. The salesman and finance department were a pleasure to work with. I purchased a vehicle from out of state. Sales process was smooth. The salesman and finance department were a pleasure to work with. More

Service is Very good just waiting for change oil about two hours . Thanks, I hope next time will be better. two hours . Thanks, I hope next time will be better. More

BTS dealership is the most welcoming and professional top notch dealership we have had the pleasure to purchase and service our more than dozen Subarus and others makes over the years. top notch dealership we have had the pleasure to purchase and service our more than dozen Subarus and others makes over the years. More

The service we have received from the folks there on every visit has been wonderful. Friendly, and patient with my kids learning to bring in their cars for service, etc. I would highly recommend service every visit has been wonderful. Friendly, and patient with my kids learning to bring in their cars for service, etc. I would highly recommend service at this dealership. More

I cisit there for scheduled oil change. It was so nice. Fast and kind. I didn't expect change an air filter or a cabin filter but it was included. I was so happy. It was so nice. Fast and kind. I didn't expect change an air filter or a cabin filter but it was included. I was so happy. More

Quick and friendly service as usual! Nice to have a snack and drink while waiting as well. Nice to have a snack and drink while waiting as well. More

Russell kept me posted on the progress of my car. They had to keep it a little longer (over the weekend) due to the technician having a family emergency, but we were totally fine with it and pray th They had to keep it a little longer (over the weekend) due to the technician having a family emergency, but we were totally fine with it and pray that the family is ok. More