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Brandon Tomes Subaru - Service Center

McKinney, TX

4.8
376 Reviews

376 Reviews of Brandon Tomes Subaru - Service Center

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March 05, 2023

Always have good service. They know who we are and get us in and out promptly. More

by CHRS_LUNSFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben McCabe
Report | Print
Mar 05, 2023 -

Brandon Tomes Subaru responded

CHRS_LUNSFORD, thank for you for sharing 5-stars! We're happy to hear our team always provides good service and gets you in and out promptly! We appreciate your praise and look forward to serving you additionally in the future. Take care!

March 05, 2023

Always great service and service reps are excellent. Wouldn’t go anywhere else to service my Forester More

by NRKERT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Brandon Tomes Subaru responded

NRKERT123, thank for you for sharing 5-stars! We're glad to hear our team always provides great service! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 05, 2023

Super friendly staff and easy to work with. They keep you informed about your car. More

by soonercarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hanna , Ben McCabe
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Mar 06, 2023 -

Brandon Tomes Subaru responded

soonercarrie, thank for you for sharing 5-stars! We're glad to hear our team is super friendly and easy to work with! We appreciate your praise and look forward to serving you additionally in the future. Take care!

March 05, 2023

Everyone is super nice and accommodating in the service center. They had me I. And and asap. More

by JENI.DOBROTKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
Report | Print
Mar 06, 2023 -

Brandon Tomes Subaru responded

JENI.DOBROTKA, thank for you for sharing 5-stars! We're glad to hear our team is super nice and accommodating! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

March 05, 2023

Quick service. Polite and friendly staff. Happy to revisit for future service stops. Would recommend. More

by nmh0391
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Broom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylah Casasola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
Report | Print
Mar 06, 2023 -

Brandon Tomes Subaru responded

nmh0391, thank for you for sharing 5-stars! We're happy to hear our team is polite and friendly! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 04, 2023

What a great experience with Jonathan he was so awesome and I appreciated him taking his time with me !! Of course they were busy but he put me in car just in case my car was not done before my doctors app More

by CTATE2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Mar 05, 2023 -

Brandon Tomes Subaru responded

CTATE2011, thank for you for sharing 5-stars! We're happy to hear Jonathan is awesome! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 03, 2023

I had a smooth transaction with them. They have accomodating staffs. Great service! Keep it up. More

by ajq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Guzman, Jose Ayala
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Mar 03, 2023 -

Brandon Tomes Subaru responded

ajq, thank for you for sharing 5-stars! We're happy to hear our team provided a smooth transaction! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

March 02, 2023

Efficient operation as far as getting appointment, service, comfortable waiting area with restroom facility, beverages and snacks. More

by buggyreid
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with in service
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Mar 02, 2023 -

Brandon Tomes Subaru responded

buggyreid, thank for you for sharing 5-stars! We're glad to hear our team is efficient! We appreciate your praise and look forward to serving you additionally in the future. Take care!

March 02, 2023

My salesman Bailey was very knowledgeable and understanding. I told him exactly what I wanted in my vehicle and he came back with a vehicle that was a perfect. If you are looking for a new vehicl More

by Nerusu.vijetha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Varrassi, Eniqueo "Nico" Reese
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Mar 02, 2023 -

Brandon Tomes Subaru responded

Nerusu, thank for you for sharing 5-stars! We're happy to hear Bailey Reed is knowledgeable and understanding! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 02, 2023

The radio is working now as it should. They did a great job of repairing it. More

by KTVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
Report | Print
Mar 03, 2023 -

Brandon Tomes Subaru responded

KTVETTE, thank for you for sharing 5-stars! We're glad to hear our team did a great job repairing your vehicle! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

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