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Brandon Tomes Subaru - Service Center

McKinney, TX

4.8
376 Reviews

376 Reviews of Brandon Tomes Subaru - Service Center

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September 16, 2023

They were great. A 15 word minimum is not great. Here’s 4 more words. More

by MANDY.NORRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Varrassi
Sep 16, 2023 -

Brandon Tomes Subaru responded

MANDY, thank you for sharing 5-stars! We're happy to hear our team is great! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

September 16, 2023

My wife and I both think that this dearship is one of the best in the North Texas area.. The staff is great, fast and always available to to answer any questions or issues we might have. More

by WRIGHT5738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LC Agramont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Brandon Tomes Subaru responded

Wright5738, thank you for sharing 5-stars and noting that we are one of the best in North Texas! We appreciate your endorsement and we look forward to serving you additionally next time. Thanks again!

September 15, 2023

Kudos to Denise Watson and all the other ladies working there. Especially the lady who is cleaning and keeping that place super tidy. More

by US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Varrassi, Denise Watson
Sep 15, 2023 -

Brandon Tomes Subaru responded

US, thank you for sharing 5-star praise and noting your time with Denise! We're pleased everything went smoothly and we look forward to your future visits. See you next time. Thanks again!

September 15, 2023

Everyone is very polite and quick when I go in. My only issue is that I took my car in for multiple things, explained exactly what was going on and they seemed to only focus on my aftermarket blow More

by alacek24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Friendly, professional, efficient, honest, and always keep me fully informed. What else can I say? More

by DAN@WISDOMINLEADERSHIP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Brandon Tomes Subaru responded

DAN, thank you for sharing 5-stars! We're happy to hear our team is friendly, professional, efficient and honest! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

September 14, 2023

Very professional and friendly staff! !! They are prompt and knowledgeable! Excellent attention to detail and keeps the customer’s need at the forefront of conversation!!! Everyone we met More

by phebeandsteven
Recommend Dealer
Yes
Employees Worked With
Quenton Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Brandon Tomes Subaru responded

phebeandsteven, thank you for sharing 5-stars! We're glad to hear our team is professional and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 13, 2023

Great helpful and professional people ! !! Got in and out of dealership. Thank you Brandon Tomes Subaru! More

by ANDREYKORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
LC Agramont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Daniells, Roberto Coto, Denise Watson, Hannah Borstmayer
Sep 13, 2023 -

Brandon Tomes Subaru responded

ANDREYKORN, thank you for sharing 5-stars! We're glad to hear our team is helpful and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 13, 2023

We have been long time customers of Brandon Tomes Subaru. They have dealt with our issues in a professional manner. More

by HASSLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
Sep 14, 2023 -

Brandon Tomes Subaru responded

Hasslen, we appreciate you taking the time to update your review. We understand that Edmond has taken care of your needs and we apologize for any inconvenience prior. Thank you for your business and your feedback. We look forward to earning the extra stars on future visits! Take care!

September 13, 2023

As always it was a wonderful experience having my car serviced! Russell is amazing and so kind and patient! My loaner was a dream to drive and the service work was completed exactly as I wanted! More

by juliemunson29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
LC Agramont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Daniells, Roberto Coto, Denise Watson, Hannah Borstmayer
Sep 13, 2023 -

Brandon Tomes Subaru responded

juliemunson29, thank you for sharing 5-stars! We're happy to hear Russell is amazing and provided a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 12, 2023

Mr. Daniells was professional and courteous and made sure I got the right support and service. More

by JGUZMAN529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Daniells
Sep 12, 2023 -

Brandon Tomes Subaru responded

JGUZMAN529, thanks for sharing 4-stars and noting your experience working with Jonathan in service! We appreciate your endorsement and pleased to hear you got great support and service. Let us know when we may serve you additionally. Take care!

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