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Brandon Tomes Subaru - Service Center

McKinney, TX

4.8
376 Reviews

376 Reviews of Brandon Tomes Subaru - Service Center

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April 23, 2023

Russell Lilly is very patient and understanding for we Octogenarians. Yes yes yes yes yes More

by HSBULLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Brandon Tomes Subaru responded

HSBULLARD, thank you for sharing 5-stars and noting your experience working with Russel! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 22, 2023

Professional Service from Jonathan. Very courteous and clear communication made things easier. Excellent visit. Thanks More

by KEMCHE11
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Daniells
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Apr 23, 2023 -

Brandon Tomes Subaru responded

KEMCHE11, thank you for sharing 5-stars and noting professional service with Jonathan. We appreciate your praise and look forward to serving you additionally in the future. Take care!

April 22, 2023

The absolute best auto service & Jonathon Is an exceptional asset to Tomes. I’ll be back& also recommend Tomes to others. More

by LINDALRIGBY
Recommend Dealer
Yes
Employees Worked With
Jonathon Daniella
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Apr 23, 2023 -

Brandon Tomes Subaru responded

LINDALRIGBY, thank you for sharing 5-stars and noting excellent experiences with Jonathan. We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 22, 2023

Good customer service from Jonathan. People are very friendly and nice. Will recommand this place to friends and family. More

by JAMESCHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan, Ben McCabe
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Apr 23, 2023 -

Brandon Tomes Subaru responded

JAMESCHAN, thank you for sharing 5-stars and noting good customers service with Jonathan and mentioning our friendly people. We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 21, 2023

I like the ease of making an appointment online. I also appreciate receiving coupons via email. My oil change and cabin filter change was completed without any issues or delays. More

by ssmcmanus63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Watson
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Apr 22, 2023 -

Brandon Tomes Subaru responded

ssmcmanus63, thank you for sharing 5-stars and noting your experience working with Denise! We appreciate your praise and pleased to hear you appreciate the coupons! We look forward to serving you additionally in the future. Take care!

April 20, 2023

My service advisor Denise was friendly and answered any questions I had no issues here More

by WATSONNICHOLAS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise watson
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Apr 21, 2023 -

Brandon Tomes Subaru responded

WATSONNICHOLAS11, thank you for sharing 5-stars! We're happy to hear Denise is friendly and answered your questions! We look forward to serving you additionally in the future. Thanks again!

April 19, 2023

The staff is friendly, highly professional, and Russell was great! There were issues with the telematics and we were notified while traveling overseas, but we had no problem at all scheduling an appointmen More

by shannontaipei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Brandon Tomes Subaru responded

shannontaipei, thank you for sharing 5-stars and noting that the staff is friendly and professional! We appreciate your praise and apologize for the wait. We look forward to serving you additionally in the future. Thanks again!

April 19, 2023

One of the most pleasurable car buying experience I have ever had. Chris G. was very polite and knowledgeable, he explained every small detail and help me find a great deal. 10/10 More

by stephaniegmz2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gandara, Yumna Tasneem, Patrick Varrassi, Jose Ayala
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Apr 19, 2023 -

Brandon Tomes Subaru responded

stephanie, thank you for sharing 5-stars! We're pleased to hear Chris G is polite and knowledgeable! We look forward to serving you additionally in the future. Best wishes!

April 17, 2023

Service was good and having an early time worked very well. Had confusion about coupons and the staff worked it out. More

by juliharttsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hannah
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Apr 17, 2023 -

Brandon Tomes Subaru responded

juliharttsmith, thank you for sharing 5-stars! We're pleased to hear our team provided good service! We look forward to serving you additionally in the future. Best wishes!

April 17, 2023

It was quick and the staff was great. Location is easy to access. This is our dog mom mobile for 8 dogs so it’s not driven far but worth the memories More

by nataliebreaux1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
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Apr 17, 2023 -

Brandon Tomes Subaru responded

nataliebreaux1, thank you for sharing 5-stars! We're glad to hear our team is quick and great! We look forward to serving you additionally in the future. Best wishes!

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