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Brandon Tomes Subaru - Service Center

McKinney, TX

4.8
376 Reviews

376 Reviews of Brandon Tomes Subaru - Service Center

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April 28, 2023

Great Service! !!! Was an easy decision. Connor made me feel very comfortable in my purchase. More

by jules3035
Recommend Dealer
Yes
Employees Worked With
Connor Lilly, Ana Guzman, Eniqueo "Nico" Reese
Apr 28, 2023 -

Brandon Tomes Subaru responded

jules3035, thank you for sharing 5-stars! We're glad to hear Connor made you feel very comfortable! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 27, 2023

I appreciate the professional services and advice provided by the service advisor particularly Russel Lilly. They are honest and reliable in examining and fixing any issues found with my car. More

by PATRICK PAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Alia was very considerate and concerned my need when I picked up my new car., Ana Guzman, Patrick Varrassi, Jose Ayala
Apr 27, 2023 -

Brandon Tomes Subaru responded

PATRICK, thank you for sharing 5-stars! We're happy to hear Russel Lilly provided professional, honest and reliable service! We appreciate your praise and look forward to serving you additionally in the future. Take care!

April 26, 2023

It's near my office, and they're generally pretty fast at doing an oil change. More

by stevew49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone who isn't in the list above, but I didn't catch his name
Apr 26, 2023 -

Brandon Tomes Subaru responded

stevew49, thank you for sharing 5-stars! We're happy to hear our team provides quick service! We appreciate your praise and look forward to serving you additionally in the future. Take care!

April 26, 2023

Excellent service, knowledgeable personnel, work done on time, courteous staff, comfortable and well stocked waiting room More

by BBUF2619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Coto
Apr 26, 2023 -

Brandon Tomes Subaru responded

BBUF2619, thank you for sharing 5-stars! We're happy to hear our team is courteous and provides excellent service! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

April 26, 2023

Jonathan Daniells was my service advisor. He looked at the history and checked on the warranty for the battery. I did not have an appointment since the battery issued happened and it needed t More

by TXB.M12Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Brandon Tomes Subaru responded

TXB.M12Z, thank you for sharing 5-stars! We're pleased to hear Jonathan Daniells provided great customer service! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

April 25, 2023

Great customer service and very nice dealership. Would recommend others to this particular location anytime More

by 4MONKEES614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Broom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Varrassi, Eniqueo "Nico" Reese
Apr 25, 2023 -

Brandon Tomes Subaru responded

4MONKEES614, thank you for sharing 5-stars! We're happy to hear our team provided great customer service and earned your recommendation! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 24, 2023

Denise Watson was the service advisor who assisted me when I took my Outback in for service. She was courteous, professional and answered any questions I had. More

by GLORIAGL2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Watson
Apr 24, 2023 -

Brandon Tomes Subaru responded

GLORIAGL2015, thank you for sharing 5-stars! We're happy to hear Denise Watson is courteous and professional! We look forward to serving you additionally in the future. Thanks again!

April 24, 2023

Brandon Tomes Subaru is an excellent dealer. Since purchasing my car, I have never had a problem. The people working there are excellent! More

by rdlnsla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Daniels - Service Department
Apr 25, 2023 -

Brandon Tomes Subaru responded

rdlnsla, thank you for sharing 5-stars! We're pleased to hear our team is excellent! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

April 23, 2023

I am pleased with my Service and with Denise Watson as my Service Advisor. and I am pleased with the timeliness of the Recall repprograming that was performed along with Warranty Maintenance on my Newish More

by genoacowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Older Lady who is the receptionist is always friendly and very helpful, Ana Guzman, Jason Carig
Apr 23, 2023 -

Brandon Tomes Subaru responded

genoacowboy, thank you for sharing 5-stars and noting excellent experiences with Denise in service. We appreciate your praise and look forward to serving you additionally in the future. Take care!

April 23, 2023

Connor and the sales manager did a great job saving a sale. I would buy from those two guys again. More

by carcasijames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaid Alia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe, Patrick Varrassi, Eniqueo "Nico" Reese
Apr 24, 2023 -

Brandon Tomes Subaru responded

carcasijames, thank you for sharing 5-stars and noting that Conner and our Sales Manager did a great job assisting you while shopping! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

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