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Brandon Tomes Subaru - Service Center

McKinney, TX

4.8
376 Reviews

376 Reviews of Brandon Tomes Subaru - Service Center

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June 07, 2023

Service was great. Done in a timely manner and efficiently. I'm adding to this because it wants 15 words More

by DMAZNARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Brandon Tomes Subaru responded

DMAZNARI, thank you for sharing 5-stars! We're pleased to hear our team provided efficient, timely service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 10, 2023

Was fast and painless. Was ready for me when I arrived at the dealership for my appointment. More

by soconnor01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
May 10, 2023 -

Brandon Tomes Subaru responded

soconnor01, thank for you for sharing 5-stars! We're happy to hear our team provided a fast and painless experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 09, 2023

The staff we friendly and attentive when I pulled into the bay to start service. More

by VTLOVE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
May 09, 2023 -

Brandon Tomes Subaru responded

VTLOVE12, thank you for sharing 5-stars! We're happy to hear our team is friendly and attentive! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 09, 2023

Brandon Times Subaru has always done their best to take care of my vehicular needs. There have been some hiccups but when Jonathan took over my car after Ben leaving he got stuff squared away for good. He’ More

by jackwarreniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 10, 2023 -

Brandon Tomes Subaru responded

jackwarreniii, thank you for sharing 5-stars and noting your experiences working with Jonathan in service! We're glad to hear he is a joy to work with! We look forward to serving you additionally in the future. Thanks again!

May 08, 2023

I had a great experience with Bailey and the buying process. The only issue I have is there are some minor cosmetic issues I'm still waiting to be address with my vehicle. More

by es8512
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bailey Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Varrassi
May 08, 2023 -

Brandon Tomes Subaru responded

es8512, thank you for sharing 4-stars! We're glad to hear Bailey provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 08, 2023

As usual, Russell Lilly, was amazing! Thank you for taking great care of me and my car! More

by MRSREITER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Brandon Tomes Subaru responded

MRSREITER, thank you for sharing 5-stars! We're glad to hear Russell Lilly is amazing! We look forward to serving you additionally in the future. Thanks again!

May 08, 2023

I received great service at Brandon Tomes Subaru! All of the staff that I spoke with were incredibly kind and helpful. I’ll definitely be back for all of my service needs :) More

by allisonmccoin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
May 08, 2023 -

Brandon Tomes Subaru responded

allison, thank you for sharing 5-stars! We're glad to hear our team is kind and provides great service! We look forward to serving you additionally in the future. Best wishes!

May 08, 2023

I have been going to this dealership since I purchased my 2017 WRX and they have always been friendly, competent, timely and informative. I thank the staff. More

by lindayfoley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have been helped by a lady not listed the last couple of times.
May 08, 2023 -

Brandon Tomes Subaru responded

lindayfoley, thank you for sharing 5-stars! We're glad to hear our team is friendly, competent and timely! We look forward to serving you additionally in the future. Take care!

May 08, 2023

The listened and provided excellent service. I will go back for my next service on both my subaru vehicles. More

by tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Watson
May 09, 2023 -

Brandon Tomes Subaru responded

Tracy, thank you for sharing 5-stars and noting your expeirence with Denise. We love hearing our team listened and provided excellent service. We appreciate your praise and look forward to serving you additionally next time. Thanks again!

May 07, 2023

Been waiting for my order since November. The excess of back order is getting old. More

by myia.nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zaid Alia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Guzman
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