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Brandon Tomes Subaru - Service Center
McKinney, TX
376 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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376 Reviews of Brandon Tomes Subaru - Service Center
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June 07, 2023
Great Customer Care! !! Addressed all my issues that needed service. Kind- Quick - Helpful - Kept me Updated :) Brandon Tomes Subaru Service Department is Awesome!!! So !! Addressed all my issues that needed service. Kind- Quick - Helpful - Kept me Updated :) Brandon Tomes Subaru Service Department is Awesome!!! So organized they care about your time and take care of THE CUSTOMER... More
by NBHONEYGROVE
Verified CustomerEmployees Worked With
Other Employees :
Jonathan Daniells, Roberto Coto, Denise Watson, Hannah Borstmayer
June 07, 2023
Great service representatives. Jonathan show his professional customer service and took care customer really well. Thank you! Jonathan show his professional customer service and took care customer really well. Thank you! More
by GEORGEZHUQI
June 07, 2023
Excellent customer service and sales team. Very responsive to my questions and concerns. Would do business with them again Very responsive to my questions and concerns. Would do business with them again More
by richardjriley_pmp
Employees Worked With
Other Employees :
Bailey , Patrick Varrassi, Jose Ayala, Eniqueo "Nico" Reese
June 07, 2023
Everyone is ver professional and knowledgeable in their area, this is the second vehicle that I have bought from Brandon Tomes, we are treated with respect and kindness area, this is the second vehicle that I have bought from Brandon Tomes, we are treated with respect and kindness More
by RHARRIS2677
Employees Worked With
Patrick Varrassi, cornelius william
June 07, 2023
I have been with Subaru since 2020 and I will say that this visit was by far not what I was used to from Subaru. Everyone seemed extremely scattered and agitated. I only saw one familiar face. Once my Asc this visit was by far not what I was used to from Subaru. Everyone seemed extremely scattered and agitated. I only saw one familiar face. Once my Ascent was checked in, I had to wait about 30 min before a loaner was ready. I’ve never had to wait with a scheduled appointment. In the past I have always been given an Ascent since that’s what I drive. I went to do the walk around. The loaner was a Forester. Opened the door and had trash all in it and the drivers seat was filthy. I declined the loaner and asked for an Ascent. An Ascent was brought around. I took it but it had empty drink bottles under the seat, snack wrappers in the floorboard and not tidy. I have always loved my trips to Subaru service but something has changed and for the worse. More
by MBeck
Employees Worked With
Jonathan Daniells, Denise Watson
June 07, 2023
Great experience! Everything was done perfectly! We get our cars serviced only here! We’ll keep coming back for more service! Everything was done perfectly! We get our cars serviced only here! We’ll keep coming back for more service! More
by DLARKINCYM
Employees Worked With
Hannah Borstmayer
June 07, 2023
Johnathon Daniels has been a top notch rep of your dealership. Other reps also exemplify the professionalism and dedication of Johnathon to provide quality service. dealership. Other reps also exemplify the professionalism and dedication of Johnathon to provide quality service. More
by ROGER.T.BARTZ
Employees Worked With
Other Employees :
Ana Guzman, Jonathan Daniells, Roberto Coto, Denise Watson, Hannah Borstmayer
