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Brandon Tomes Subaru - Service Center
McKinney, TX
376 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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376 Reviews of Brandon Tomes Subaru - Service Center
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June 09, 2023
Great service . Fantastic customer! Hannah is the best! Thanks so much for taking care of my tire situation on a very busy Saturday. Mary Beth Turner Fantastic customer! Hannah is the best! Thanks so much for taking care of my tire situation on a very busy Saturday. Mary Beth Turner More
by MBTURNER222
Verified CustomerEmployees Worked With
Denise Watson, Hannah Borstmayer
June 08, 2023
Always a great experience! Friendly and very helpful people to work with! They make you feel like a VIP! Highly recommend! Friendly and very helpful people to work with! They make you feel like a VIP! Highly recommend! More
by PATG16
June 08, 2023
Russel and Mr. Ed are great guys to have working for your dealership. Both are outstanding guys Ed are great guys to have working for your dealership. Both are outstanding guys More
by Isaiah giddings
June 08, 2023
The dealership provides a comfortable waiting place for customers. The employees are always super nice and take time to meet the customer's needs, whether questions or concerns. The wait time for servicing customers. The employees are always super nice and take time to meet the customer's needs, whether questions or concerns. The wait time for servicing the car was quicker than I expected. More
by dixon1964
Employees Worked With
Roberto Coto
June 07, 2023
Got an oil change and the tech didn't change the oil filter, had to bring my car back in to get it replaced. Also, broke a clip on my cabin air filter which your team replaced but the techs should be ab filter, had to bring my car back in to get it replaced. Also, broke a clip on my cabin air filter which your team replaced but the techs should be able to change parts without breaking items on the vehicle. More
by DAMIANMILLISOR
Employees Worked With
June 07, 2023
Russel Lilly did a fantastic job managing the repair of our 2021 WRX under warranty. He kept me informed regularly, let me know what the issue was and how long I should expect to wait, then finished it of our 2021 WRX under warranty. He kept me informed regularly, let me know what the issue was and how long I should expect to wait, then finished it off with a nice car wash when I picked the car up. Exceptional customer service! More
by DENNIST3BZ
Employees Worked With
June 07, 2023
Work completed in a timely manner without any issues. Service advisor Russell is awesome and really cares about his customers vehicles. Service advisor Russell is awesome and really cares about his customers vehicles. More
by RDTHOMAS1954
Employees Worked With
June 07, 2023
Excellent service. Car was brought in for a computer recall. Ready earlier than expected. Now on our 5th Subaru—all from Brandon Thomes —will continue our business with Car was brought in for a computer recall. Ready earlier than expected. Now on our 5th Subaru—all from Brandon Thomes —will continue our business with them. More
by JIMCRUSE50
Employees Worked With
June 07, 2023
Hannah was great. She was very nice and thoughtful. She helped me along and even when customers were lined up she still saw me and remembered my name to get me helped She was very nice and thoughtful. She helped me along and even when customers were lined up she still saw me and remembered my name to get me helped out. More
by Evan Balsam
Employees Worked With
Other Employees :
Jonathan Daniells, Roberto Coto, Denise Watson, Hannah Borstmayer
