
Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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It was a typical dealership experience. My husband and I visited the dealership in November 2024. We were met with a Junior Salesman that knew less about Subaru features than I do. Then My husband and I visited the dealership in November 2024. We were met with a Junior Salesman that knew less about Subaru features than I do. Then we returned this last week and were met with Jacob. He was friendly, knew much more about Subaru features but not clear in his negotiation tactics. We had to finalize our negotiations in the finance department. Trey was helpful with meeting our expectations from the negotiation and clear in his presentation of the finance paperwork. Overall, not a bad experience this time but I can't give a rating of any better treatment than I've previously experienced when buying a car. It's the reason I keep my purchased cars for at least 10 years so I don't have to relive buying a car too frequently for my liking. I was also disappointed with Subaru that I couldn't have options I wanted outside the standard trim features. I love the safety and reliability of Subaru vehicles. I've owned 4. So I purchased a car I know to be trustworthy. Subaru, give some flexibility on trim options especially when I purchased the Outback Touring XT! I wanted a more fun exterior paint color than the boring ones you offer in the Touring trim package. All said, I love my new Outback and love being back in the Subaru family! More
It was a delight to work with Keisha. They both love what they do and it shows in how they treat clients, Keisha was super knowledgeable and high patience is beyond measures. Making sur They both love what they do and it shows in how they treat clients, Keisha was super knowledgeable and high patience is beyond measures. Making sure she covers any need you have. asked a lot of questions to better understand what we needed. Very energetic and attentive. she made our buying experience worth our time and very enjoyable. More
The dealership is very clean, the staff is very friendly however, the financing department could have a little bit more compassion towards its customers. however, the financing department could have a little bit more compassion towards its customers. More
Bailey was the best. Quick and efficient. Dealer was able to get me a great deal lowering my APR and getting me the car I wanted right there and then. Great deal! Quick and efficient. Dealer was able to get me a great deal lowering my APR and getting me the car I wanted right there and then. Great deal! More
Caring, knowledgeable, no pressure very easy to buy car. Thanked us for being repeat customers Thanked us for being repeat customers More
Ok experience. Not any different than your typical dealership. Took 3 hours to negotiate and finalize on price. The memory stick he provided us with all signed d Not any different than your typical dealership. Took 3 hours to negotiate and finalize on price. The memory stick he provided us with all signed documents was empty. Daniel did a great job working with us and took the extra mile to complete the deal. More
Everything was Great! I just have one comment. The car that I test drove had HomeLink. I didn't test drive the car I bought, and I found that it doesn't have it! That I just have one comment. The car that I test drove had HomeLink. I didn't test drive the car I bought, and I found that it doesn't have it! That is very disappointing. More
Jacob was friendly, helpful, informative and gave me an overall great car buying experience. I was in and out in under 3 hours. overall great car buying experience. I was in and out in under 3 hours. More
Great dealership will buy from them again will and Jose were great to work with were great to work with More
Good experience, the salesman I was supposed to meet William Eagling never showed up and didn’t tell me he couldn’t be there. Instead I was serviced by Eric Williams. Eric did a great job in the entire William Eagling never showed up and didn’t tell me he couldn’t be there. Instead I was serviced by Eric Williams. Eric did a great job in the entire process. More