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Brandon Tomes Subaru

McKinney, TX

4.8
1,563 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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4660 State Highway 121

McKinney, TX

75071

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Showing 1,563 reviews

October 06, 2025

The sales & finance managers made this experience extremely fun & enjoyable!!🤩 I really appreciate them helping with my New Subaru Outback!! I love it!! More

by ALI39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylah Casasola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Brandon Tomes Subaru responded

ALI39. thank you for sharing 5-stars and noting that our sales and finance managers made the experience fun and enjoyable! Let us know when we may serve you additionally. Thanks again!

October 01, 2025

Very helpful. No high pressure. All around good experience of buying a car. Will recommend More

by randy80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Broom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Brandon Tomes Subaru responded

randy80, thank you for sharing 5-stars! We're glad to hear our team was very helpful and provided a good experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 30, 2025

Came in with a family member! Kelsey in service is RUDE and VERY unprofessional! The car business is NOT for her!!!! The car business is about great customer service, and that More

by Cassidy
Recommend Dealer
No
Employees Worked With
Kelsey
Oct 01, 2025 -

Brandon Tomes Subaru responded

Cassidy, we understand your frustration and are sorry if Kelsey’s explanation came across as anything less than empathetic. Her intention was to provide the facts about the situation, not to upset anyone. For clarity, this is not your vehicle—it belongs to a family member you were accompanying when it was towed in. Upon inspection, our team found the rear tie rod and lower control arm broken with clear impact marks on both. Because this type of damage comes from an outside influence, it is not covered under warranty, which only applies to manufacturer defects. Kelsey explained this at the time, and Cody, our Service Director, personally stepped in afterward to further review the damage with the vehicle’s owners. He also went above and beyond by contacting our body shop, arranging a potential insurance claim, and even offering to cover the tow to the collision center if repairs were scheduled there. The vehicle owners have been cooperative and appreciative of these efforts, and we’ll continue to support them in getting the issue resolved. We recognize that communication can sometimes feel blunt in these difficult conversations, and we’ll address that with our team. What’s important to note is that both Kelsey and Cody worked hard to explain, assist, and provide solutions. If you’d like to continue the conversation directly, please reach out to Cody Griffin, our Service Director, at cgriffin@tomesautogroup.com or (214) 544-5156. Cody is fully updated on your reviews and feedback and standing by to connect as he has been attempting to do via call and text. Take care!

September 28, 2025

Bailey was excellent! Friendly and transparent. This transaction was worth the 2.5 hour drive. Thanks so much! More

by vhock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Brandon Tomes Subaru responded

vhock, thank you for sharing 5-stars! We're glad to hear Bailey is friendly and transparent! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 27, 2025

Failed to provide all required paperwork at the time of purchase, including the bill of sale. I had to call and email multiple times before finally receiving it. After more than a month of ownership, I More

by andrew.sparks12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Tomes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Chambers Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sapp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Quenton Bass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Griffin
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2025

Keisha , She is very friendly and patient to help me all I need . And also , She torch me how to set up everything . I am very appreciated for her help! More

by jenniferlam12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Broom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quenton Bass
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Brandon Tomes Subaru responded

jenniferlam12, thank you for sharing 5-stars! We're glad to hear Keisha is friendly and patient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 20, 2025

Great service love the car great salesman will buy again love the car dealership is great More

by KERBERMICHAEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quenton Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Eagling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey
Sep 21, 2025 -

Brandon Tomes Subaru responded

KERBERMICHAEL, thank you for sharing 5-stars and noting your time with us in sales! Congrats on the new ride! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 16, 2025

Went in and Chris Gandara helped me in finding my future car. He was super helpful and was a fast process. Overall I was very satisfied with the services given! More

by parkaleksis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quenton Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gandara
Sep 16, 2025 -

Brandon Tomes Subaru responded

parkaleksis, thank you for sharing 5-stars! We're glad to hear Chris Gandara was helpful and quick! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 07, 2025

I drove 1. 5 Hours to this dealership and would do it 100x over again! This team was absolutely incredible! They not only took care of my needs, but they exceede More

by Joseph Iglesias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Addison Roney
Sep 07, 2025 -

Brandon Tomes Subaru responded

Joseph, thanks for sharing 5-stars and noting a great experience with Nick, Jose, and Addison! We love to hear our team exceeded your expectations. We appreciate your praise. See you next time. Thanks again!

September 07, 2025

Jon the sales rep was very attentive and helped us get the deal done. Very professional and answered all our questions More

by klsrigdon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Brandon Tomes Subaru responded

klsrigdon, thank you for sharing 5-stars! We're pleased to hear Jon is attentive, professional and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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