Brandon Tomes McKinney Volkswagen
McKinney, TX
Filter Reviews by Keyword
By Type
Showing 6 reviews
Buying my new car was a great process. Isaac listened to exactly what I wanted and was a true advocate for me to get the best deals that work for my situation. Thanks so much! Isaac listened to exactly what I wanted and was a true advocate for me to get the best deals that work for my situation. Thanks so much! More
Isaac was very friendly and helpful. He was quick to know exactly what we were looking for. He was quick to know exactly what we were looking for. More
Isaac was kind and helped make the car buying process easy! I would definitely recommend going through him for a smooth, knowledgeable experience. I love my new Tiguan! easy! I would definitely recommend going through him for a smooth, knowledgeable experience. I love my new Tiguan! More
My experience with Isaac was wonderful! He explained everything clearly, and was very patient with the process. The process was diligent and I am so happy with my purchase. I would never ha He explained everything clearly, and was very patient with the process. The process was diligent and I am so happy with my purchase. I would never have been able to have such a smooth transition without Isaac. I highly recommend him! More
Recently my wife and I had bad experience with this dealership. Previously had some conversation with the sales/internet sales person (dont want to disclose names) and clearly told them that I want to dealership. Previously had some conversation with the sales/internet sales person (dont want to disclose names) and clearly told them that I want to trade in my tesla which has negative equity and get any deal on new Atlas particularly was looking for SEL premium Rline. I also said its totally fine if they can’t give me a deal but don’t want any false promises like most most of the dealerships out there do and when we go in they don’t honor their word. Went in, got trade in appriasal and got some payment numbers on the new Altas top model. The negotiations went for sometime and ultimately we agreed on some number and went ahead with credit check application. This is where the crazy part starts. My credit score was not that good but my wife’s credit score was good so we both went ahead to be applicant and coapplicants. But their finance guy ran/sent applications to several banks and in total each of us got 7 hard inquiries each. In the end, they came up with some higher payment number (crazy high interest rate) which we agreed to some extent and asked us to pay the downpayment. We never agreed on any downpayment initially which I clearly mentioned from start and these folks clearly missed it. In the end we disagreed and left home without any deal… spent 4hrs … got 7 hard inquiries each.. credit score dropped!!! And we had plans for travel and applied for couple travel credit cards and both got denied. These guys just messed up everything for us in many ways. Will not go back to this dealership and will not recommend to any of my friends or my circle. More
Great experience buying my new car from these guys. Walked through details and everything I needed to know about the car with Chase & Lance. A huge shoutout and THANK YOU to TJ, he helped facilitate th Walked through details and everything I needed to know about the car with Chase & Lance. A huge shoutout and THANK YOU to TJ, he helped facilitate the deal and get me to a payment I am comfortable with without having to sacrifice any of the bells and whistle I with the car! The whole process took me about 30/45mins :) 10/10 will be back! More