Brandon Nissan

I was actually referred by a co-worker because she had just purchased a car with your employee Eddie Guadalupe. She was very happy and satisfied with his professionalism and very kind. Eddie provided a just purchased a car with your employee Eddie Guadalupe. She was very happy and satisfied with his professionalism and very kind. Eddie provided a very outstanding customer service for us as well. More

I wish that there were options to rate certain portions of my buying experience, separately. I would like to reinforce that I am extremely happy with my vehicle, and my experience working with the Busines of my buying experience, separately. I would like to reinforce that I am extremely happy with my vehicle, and my experience working with the Business Manager as well as the Finance Department was excellent. I never once felt pressured, and they were able to answer any and every questions I had with a straight forward and honest response. However, my "sales" experience was nothing short of a let-down. When I first stepped onto the lot, about a week before my purchase, I was greeted by a sales person who was obviously new, because he could not answer any of my questions. There were several other isses that arose because of this inexperienced person, but he was let go the morning I came in to actually purchase my vehicle, so it is not a subject worth addressing. This is when I was "handed over" to Eddie. Eddie seemed like a nice enough guy, and unfortunately for him, all of my work experience for the last 10 years has been in high-commissioned jobs. So, I know how a customer should be treated, and what things should be done and not done to close a sale. From the minute he started working with me, I felt like I was an inconvenience, and that he was "doing a favor" for the gentleman who had been fired, and that I should be lucky that he took time out of helping his several other customers that he was juggling. Pretty much from the moment my boyfriend and I got there, we were told we would be waiting because Eddie was "the only salesman who could speak Spanish" and he had other customers to deal with. At this point, since the customer should be of concern, Eddie should have asked someone else to help me- someone else to take me for a test drive- someone else who could actually sit down and talk numbers regarding the SUV I was buying, and the car I was trading in. He was clearly worried about someone else taking the sale that he did not work so hard for, which he mentioned at one point, so I was forced to sit around and wait. The only thing I received were a few squeezes on the arm from him, and him telling me that he "owed me" over and over again. Not to mention the fact that I had been sitting in the showroom for over 4 hours, and hearing nothing but giftcard promises from Eddie for my inconvenience, which consequently were unavailable when I was finally able to leave with my car. I regret not asking to work with someone else at this point. I probably could have saved myself a few hours. The bottom line is, I should have been working with one of the several other sales people available. One of whom even offered, but Eddie claimed he was going to try and "steal his sale". Personally, I shouldn't have even been Eddie's sale because he did nothing but take me for a test drive, and then I was handed off to Lin so that he could answer any and every question that I had. (Lin was exceptional, and he also filled my gas tank when it hadn't been done, and Eddie was no where to be found.) My point of this is not to get anyone in trouble here, but more to highlight the issue of trying to juggle too many customers. It may be making Eddie some money, but it's pissing people off in the meantime. I have pointed other friends to Autoway Nissan in the past week when they were admiring my new car so much, but I just told them to make sure they ask for a different sales person. Perhaps one of the people who will actually "sell" them the vehicle. More

I cannot begin to describe how terrific an experience it was dealing with Phil Massey!!!! He was extremely helpful & knowledgeable!! I would send all my friends to deal with Phil!!! was dealing with Phil Massey!!!! He was extremely helpful & knowledgeable!! I would send all my friends to deal with Phil!!! More

I had a great experience buying my new car at AutoWay Nissan of Brandon. Everyone made be feel relaxed and stress free. I travelled from Miami to Tampa specially to make my purchase and definitely wi Nissan of Brandon. Everyone made be feel relaxed and stress free. I travelled from Miami to Tampa specially to make my purchase and definitely will be doing it again on my next car. Chris, Yacine and Kevin, you have changed what I thought about car sales people. I'm very happy with my car purchase. I will be referring all my friends to MY DEALERSHIP. Noemi Vento More

All decent people that I met there. It's part of AutoNation, so there is accountability, unlike individual dealers. Fair and honest, even if a tiny bit high, price I paid, unlike the previous dealer AutoNation, so there is accountability, unlike individual dealers. Fair and honest, even if a tiny bit high, price I paid, unlike the previous dealer I walked away from. More

All decent people that I met there. It's part of AutoNation, so there is accountability, unlike individual dealers. Fair and honest, even if a tiny bit high, price I paid, unlike the previous dealer AutoNation, so there is accountability, unlike individual dealers. Fair and honest, even if a tiny bit high, price I paid, unlike the previous dealer I walked away from. More

Fantastic and honest car sale. Linny was amazing and I would highly recommend both the dealership and Linny as a sales person. Most of the sale was completed before we even got to the lot. Very happy wi would highly recommend both the dealership and Linny as a sales person. Most of the sale was completed before we even got to the lot. Very happy with our purchase. More

Had a great experience working with Kevin Sloan. He was very friendly and helped me find exactly what I wanted. No one rushed me or made me feel pressured to do anything. The dealership itself was very cle very friendly and helped me find exactly what I wanted. No one rushed me or made me feel pressured to do anything. The dealership itself was very clean and orderly. everyone I had contact with seemed very professional. The buying process was also pretty easy. Overall I had a great experience. More

While on a business trip, my husband purchased a new Armanda for me in Fort Meyers. I live in New Tampa and had previously taken my old Armada to a dealership closer to our home where we received medio Armanda for me in Fort Meyers. I live in New Tampa and had previously taken my old Armada to a dealership closer to our home where we received mediocre service. As there were a few items that needed to be tended to on my new car, we were told to visit the Fort Meyers dealerships sister store - Autoway Nissan in Brandon. Based on my first experience with this dealership, it was unlike any service I've had. Frank and Hamz were extremely pleasant and professional. They were on-time, knew about my issues and answered most of my questions before I had to ask them. It was almost a family type atmosphere there. While I waited for paperwork to be completed, my service advisor (Hamz) greeted other customers by name when they walked in the door, knew them by their car, etc. It was impressive. I normally take my car to a local facility for regular maintenance and to the dealership for bigger issues. Although this dealership is further for me to drive to, I'd consider taking my car here for everything. Good service is so hard to find these days - especially when it comes to cars as you really need to be able to trust the person you are working with. The people at Autoway Nissan of Brandon seem to recognize service is what it is all about. I will DEFINITELY go back. More

I have been a Chevy Driver for the last twenty years. I made a leap of faith and switched to Nissan for the first time and had the pleasure of meeting internet sales dealer Linny Sames. She made my experie made a leap of faith and switched to Nissan for the first time and had the pleasure of meeting internet sales dealer Linny Sames. She made my experience one that I will never forget. I truly appreciate the fact that she cared about my true desires and she was the best dealer I have ever dealt with . I guess I will be going to Nissan for the next 20 years. More