Brandon Nissan
Tampa, FL
Filter Reviews by Keyword
By Type
434 Reviews of Brandon Nissan
My family has worked with and bought all of their vehicles fom this dealership so when it was time for me to purchase my first vehicle, I knew Nissan of Brandon was the place to go. I worked with mik vehicles fom this dealership so when it was time for me to purchase my first vehicle, I knew Nissan of Brandon was the place to go. I worked with mike and he was great. He even helped me out after the fact with setting up an appointment for an instillation of LoJack for my new car. I definitely will be returning to this dealership for the purchase of my next vehicle. I highly recommend Nissan of Brandon and working with Mike. More
This was the most enjoyable, easy car purchase we have ever experienced. Friendly, caring and personable, especially Edwin (salesperson) and Patrick (finance). Greatest dealership ever! ever experienced. Friendly, caring and personable, especially Edwin (salesperson) and Patrick (finance). Greatest dealership ever! More
Linny was very friendly and helpful from start to finish. She returned our calls when we had questions about the car and was very knowledgeable. She did not make us feel pressured or uncomfortable during the She returned our calls when we had questions about the car and was very knowledgeable. She did not make us feel pressured or uncomfortable during the negotiations and that really sealed the deal for us since we were also talking to other dealers as well. More
I don't like car dealership and I avoid them as much as possible. But I accidently walked into this dealership (well my daughter told me to try them out). The experience was great and the staff was terri possible. But I accidently walked into this dealership (well my daughter told me to try them out). The experience was great and the staff was terrific. I will refer anyone I know that is interested in buying a car to your dealership. More
The sales team were new, but went out of their way to find us the right car at the right price. They were honest,friendly, and eager to meet our needs. A quality experience. Thank you! find us the right car at the right price. They were honest,friendly, and eager to meet our needs. A quality experience. Thank you! More
Edwin Guadalupe was an Excellent sales person. Mr. Guadalupe was polite, professional, and, efficient. I would highly recommend him to everyone and anyone. I can say with cofidence that Edwin Guadalu Guadalupe was polite, professional, and, efficient. I would highly recommend him to everyone and anyone. I can say with cofidence that Edwin Guadalupe is the best sales person that I ever worked with. Sincerely, Nadja Goodarzi More
We went in to purchase a "Fully Loaded" Nissan Quest. Months before we had researched and test driven the van and loved it (We dealt with Howard who was VERY knowledgable). Since we knew what we w Quest. Months before we had researched and test driven the van and loved it (We dealt with Howard who was VERY knowledgable). Since we knew what we wanted, there was no need to test drive it again. There was a van on the showroom floor and I asked Eric Fruhmorgen if it was "fully loaded". He said yes. I specifically asked... "Is there anything else you can get on this van or does it have absolutely every option?" He said it has EVERYTHING! We purchased the vehicle without driving it (Since we already knew how it drove). We took Eric's word that it was loaded and continued to financing. The guys in financing were great. They worked hard to get us a good deal. I went to leave the dealership, happy I might add, and started the new van. NO XM radio and NO navigation. My husband immediately went in and told Eric. He was as surprised as we were. He said, "Are you sure?" "It's loaded!". He said he didn;t know how that happened and to come back the next day and we would take care of it. He never came out to the car to go over it with me. The next day, we came back and he sent us to a car stereo dealer on Dale Mabry to have XM and Nav installed. When we got there, they told us they cannot do it on a 2011 Quest. We drove back to NOB and I told them I wanted to return the car. Eric's manager said to not worry, that he knew of a company that would come to my house and install it. So, we gave him the benefit of the doubt and set up an appt. They came to my house the following Monday and said they could install the Navigation, but the XM could not be installed. It would have to be an external device that sat on my dash. We told him thank you, but we wanted it installed in the car like we were told it would be, by Eric and his mgr. We returned to NOB and they were surprised at what had occured. We were then told that was the only way it could be done and that they were sorry. We were told our salesman was not informed about the vehicle the way he should have been. We asked to trade it in on one that had the factory installed Nav and XM. But, after only 300 miles and 9 days, they wanted to give me $3,000 less than what I paid for it!! I took it to Ferman Chevrolet and traded it in and got MORE than what I paid for it! Now I am driving a $62,000 Chevy Suburban and I love it. The salesman was extremely knowledgable about the vehicle. I made the mistake of trusting my salesman (Eric Fruhmorgen) at Nissan of Brandon. I have lost faith in Nissan of Brandon and feel like they only cared about getting a sale and not satisfying the customer. Eric Fruhmorgen never apologized (only his manager did) and our previous salesman (Howard) apologized and said that Eric should have known that Quest did not have Nav and XM. More
Great buying experience. Got exactly what we were looking for. Will probably make my next purchase here. Jeff went the extra mile to ensure we got the car we were looking for. looking for. Will probably make my next purchase here. Jeff went the extra mile to ensure we got the car we were looking for. More
My overall experience at autoway nissan of brandon was great. My salesman (john) and his team worked very diligently to get me into a car I would be happy with which was a challenge with my limited financ great. My salesman (john) and his team worked very diligently to get me into a car I would be happy with which was a challenge with my limited financial resources. They were very patient with me and were very up front with me the entire way. Based on my personal experience, I would recommend john and his crew to anyone who is in the market for a new or used vehicle. More
My experience with Autoway Nissan Brandon overall was great. In the,beginning we were approached by a salesman who seemed as though he did not want to be bothered or did not go out of his way to answer o great. In the,beginning we were approached by a salesman who seemed as though he did not want to be bothered or did not go out of his way to answer our questions directly and it made us feel as though we were wasting his precious time so we just started looking around on our own untill we were approached by Kevin Slane. Kevin immeadiately introduced himself to us began answering questions for us. Kevin also apologized for the experience that we encountered before he approached us and that made us feel very good.We got a very outstanding vehicle at a very reasonable price with very outstanding customer service. I would definitely refer family and friends to this dealership. Thank you Kevin for a very wonderful car buying experience.I feel that Kevin Slane went above and beyond to make this car buying experience a complete success. More