Brandon Hyundai - Service Center

Worthless and time wasting Took car in for same reason more then once was told not going to keep searching for what's not there,still get sound that techs say isn't there, broug Took car in for same reason more then once was told not going to keep searching for what's not there,still get sound that techs say isn't there, brought issue up to manager then was told to not come back that I should just go to another dealer and let me be their problem.From my experience I'll never purchase from this dealer again so I do not and will not ever come here for business. More

My experience 4/11/2017 Service argued with me about tire wear. Didn't find or repair the tire that signals my low tire indicator. Said brake pedal fade of more than 3 in is Service argued with me about tire wear. Didn't find or repair the tire that signals my low tire indicator. Said brake pedal fade of more than 3 in is normal. Landscapers blew dirt in air on car and in customer service area More

Don't go here! Last week, my 87 year old grandmother came to this dealership to get a broken door handle fixed on her car. Older car, no payment in years, and let's Last week, my 87 year old grandmother came to this dealership to get a broken door handle fixed on her car. Older car, no payment in years, and let's not mention that she wont be driving for much longer. She left with a brand new car, over a $300 car payment, and a $200 month insurance hike. There are laws regarding exploitation of the elderly and it seems this dealership needs a refresher course. Disgusting. More

Worst experience My father has been in the car business my whole life, he's been a finance manager and now a store manager of a mitsubishi dealership in Massachusetts. My father has been in the car business my whole life, he's been a finance manager and now a store manager of a mitsubishi dealership in Massachusetts. I have never been around such one word answer people in my life until I came here to get my car serviced. The sales person I talked to didn't want to listen to me. Its like I was interrupting it 8:00 AM coffee break. The man back in parts didn't want to listen to me and kept giving me answers to my questions that I already knew. I will be finding a new Mitsu dealer to go to for now on More

Poor Service Department ne of the most pathetic service department i ever visted for a car,I had passenger side window glass issue which was going down and not coming up when ne of the most pathetic service department i ever visted for a car,I had passenger side window glass issue which was going down and not coming up when i pressed it to bring up,the first day after 3 hours i was told motor is not working,asked me to come when they have motor next day,waited for a day no response,next day i call and i get response its here,i went at service station,after 5 hours wait i am being told,its not right sized one,so they will order new one asked me to come when the other motor is here,next time i gets the call ,i visit service station again and this time after 3 hours they say motor fitted but switch is not working ,and now side glass is not going up at all,waiting for next visit,in between these times no regret for time wasted,every time they say wont take more then two hours and they return you without getting car serviced.Feeling extremely bad with service provided. More

Disappointed. Had to take my brand new car in for a recall problem with the hood. It took them 2 weeks to take care of it. When I picked it up I realized that som Had to take my brand new car in for a recall problem with the hood. It took them 2 weeks to take care of it. When I picked it up I realized that someone had been using it. They had forgotten to retract the child seat belt in the rear. Realized didn't have it long enough to put that many miles on it. My husband wanted to see if the hood was now secure and when he lifted it up to check someone had left a water bottle sitting on the engine. It's a good thing I had only driven it home before he saw it. Nice work guys. More

HORRIBLE service department Literally the worst service experience ever! We have been to a few Mitsubishi service centers and have had great experiences. We gave them a couple ti Literally the worst service experience ever! We have been to a few Mitsubishi service centers and have had great experiences. We gave them a couple times hoping it was just a bad day but each time is worse. This one is HORRIBLE! They wouldn't fill our fluids when asked, they put our windshield wipers on wrong and this past time, our car came back running so rough! We have a brand new car, it should not be running as rough as it is. They just chalked it up to wear and tear. It was NOT that rough when we took it in the shop and it came out sounding horrible. I would NOT recommend their service department at all! More

Overall, satisfied with the experience and I would gladly recommend this dealerships to our friends. My husband and I dealt with Richard Hopp when we bought our first Hyundai and he is excellent, that's why recommend this dealerships to our friends. My husband and I dealt with Richard Hopp when we bought our first Hyundai and he is excellent, that's why we were looking for him for our second car. More

no warranty for broken a/c my mother took her sonata in for a/c repair it only has 50k miles on it and the compressor went out, she is a widow on a fixed income and they said th my mother took her sonata in for a/c repair it only has 50k miles on it and the compressor went out, she is a widow on a fixed income and they said the warranty expired because of the months not mileage the price was $1200.00 to 1300.00 for the repair they didn't offer a reduced rate or even attempt to get it covered under the warranty since she couldn't afford to repair it she picked it up from the dealership with no air in these 90 degree heat and went home, wouldn't buy another Hyundai ever. More

They Redeemed Themselves!! I had a previous experience at this location - my first time ever going there - that was less than stellar. In fact, it was just awful. I was so ups I had a previous experience at this location - my first time ever going there - that was less than stellar. In fact, it was just awful. I was so upset, I left a very negative review. And although they ended up not charging me for the minor repair, I was determined that I would not be going back here again for future service. A couple of days later, I was contacted by one of the service managers and I have to say that they did the right thing and apologized profusely and said that they didn't want to lose me to another dealership. They asked me to consider coming back for my next maintenance service free of charge and if they improved, would I continue to be a customer? I thought about it and decided that I would allow them to do my next oil change and IF I was satisfied with their work/service, then not only would I come back as a customer, I would write a new review letting folks know that they do care about their customers and want to do what they can to make things right. I did end up going back and was very happy with the service that I received. I am glad that I gave them a 2nd chance. If you find yourself in a similar situation, see if you can talk to the manager and work something out. I feel that this could be the NEW beginning of a good partnership. Consider it... More