Brandon Hyundai - Service Center

I am writing to formally report that I experienced sexual harassment from your Service Manager, Brian Guber, while I was a customer at Brandon Hyundai. I have changed my name to keep my identity safe online harassment from your Service Manager, Brian Guber, while I was a customer at Brandon Hyundai. I have changed my name to keep my identity safe online due to Brian making me feel this uncomfortable. During my visits, Mr. Guber made inappropriate and unwanted remarks of a sexual nature toward me. He commented on my body and made suggestive remarks. His behavior was unprofessional, offensive, and made me feel extremely uncomfortable and unsafe as a customer. This conduct is unacceptable, and I am requesting that this matter be taken seriously and addressed immediately. I expect to be treated with respect and professionalism, and I do not believe any customer should have to experience this type of harassment. I surely hope that this is not happening to employees. Please confirm receipt of this complaint and advise me of the steps your organization will take to address this situation. Bennettlaura396@gmail.com More

I am returning to withdraw my previous review. It has been a total nightmare since I purchased this Jeep from Hyundai. This vehicle was delivered to me without going through the 99 point inspectio It has been a total nightmare since I purchased this Jeep from Hyundai. This vehicle was delivered to me without going through the 99 point inspection. Week 1 lights on the dash came on. Week 2 trip to autozone to get reading on diagnosis codes. Called Hyundai numerous times left messages for Mangement and sales rep to call me. The battery was on its last limb and unable to charge. I had to replace the Dash Cluster. ESC & Traction will not go off. Suspension was hanging on by a thread. One wrong turn or one deep pot hole/man whole, I would’ve lost my life. Right side track bar xxxx near fell apart. Right now I am at the point of reaching out to for legal help. I’ve called Hyundai numerous times to speak to the manger and I am still waiting on a returned call. It’s been five months since I’ve asked to speak to a manager again. Let me not leave out a small tiny crack is on the windshield when it arrived. I traded in my vehicle and wish like xxxx I didn’t. i will not be taking this post down. Therefore, do not call and ask me to remove it like you did the first and second time. My response to Hyundai will be the same response I’ve received from them through this whole nightmare. NOTHING!!! This review is from the date of purchase till now, March 23, 2025. More

Abel is amazing and go above and beyond to make sure all my needs are met. my needs are met. More

The service was excellent, fast, the waiting time was reasonable, the employees were helpful and attentive, very grateful. reasonable, the employees were helpful and attentive, very grateful. More

The service department is good and they are knowledgeable. It is always busy and I think sometimes things are rushed and not looked over thoroughly. I have been there 3 times in the last month knowledgeable. It is always busy and I think sometimes things are rushed and not looked over thoroughly. I have been there 3 times in the last month and the issue is not fixed. I do not have time to be at the garage for hours and multiple visits. More

Mario was very professional and definitely knows his stuff. We had the pleasure of meeting his manager as well who was also very professional. stuff. We had the pleasure of meeting his manager as well who was also very professional. More

Ed, was my rep for my car needs. Ed was kind friendly, answered all the f my questions. Thank you! Ed was kind friendly, answered all the f my questions. Thank you! More

The service Advisor and staff was kind knowledgeable. The wait time wasn’t long. Plenty of food and drink options while waiting. The wait time wasn’t long. Plenty of food and drink options while waiting. More

Mario was condescending, when i declined services because they were out of my budget he acted like my car was a waste of his time. I had to ask if my car was getting worked on today, if they needed to order they were out of my budget he acted like my car was a waste of his time. I had to ask if my car was getting worked on today, if they needed to order parts, and if it was ready. When i texted him these questions he answered in as little words as possible. I feel like if i never asked he would have let my car sit there an extra day. Every time im at Brandon's Hyundai its a hectic, cramped space. Its been 5 years at this dealership and ive met some nice people working there, but overall im so annoyed to be there More

The Dealership Needs to be more warm to customers. Everyone seems busy and understaffed. Wait times is a lot. Everyone seems busy and understaffed. Wait times is a lot. More