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Brandon Honda - Service Center

Tampa, FL

4.6
5,864 Reviews
Call Service Center (813) 664-1234

5,864 Reviews of Brandon Honda - Service Center

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April 19, 2025

Honda should not be charging people $200 just to do diagnostics for something that was put into the car and was never divulged. More

by LISACANTERO88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr.Fish
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Apr 21, 2025 -

Brandon Honda responded

Thank you for your feedback. I understand your frustration regarding the diagnostic charge, especially in relation to something that was already part of the vehicle. I’d like the opportunity to review your visit and see how we can address this appropriately. Please feel free to contact me directly at 813-664-1234 or rvanhart@brandonhonda.com so we can discuss this further. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

April 18, 2025

Andy Montes De Oca is an excellent person to work with. He treats customers very well and explains things well. More

by JohnCarlosArguet
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Montes De Oca
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April 18, 2025

Very disappointed in still having an oil leak. Will think twice about taking our car to this Honda dealership in the future. More

by MATTMURRAYRETAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Bedell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Brandon Honda responded

Thank you for sharing your feedback. I’m very sorry to hear that you're still dealing with an oil leak after your recent visit. I completely understand how frustrating that must be, and this is not the level of service we aim to provide. I would appreciate the opportunity to look into this further and ensure the issue is properly resolved. Please feel free to reach out to me directly at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

April 17, 2025

I like Brandon Honda, and Auggie is the best service advisor there, I highly recommend. More

by Shana05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 17, 2025

Service advisor was very helpful with explaining the repairs requested and expected cost. He was friendly and knowledgeable and pleasant to deal with. More

by TWICKTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony J
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April 16, 2025

Very professional and clean environment. Service was great and I was I formed the status of the service while I waited. More

by rmcohen625
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andy M.
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April 16, 2025

No comment . Nothing to say about here because I don’t have anything to say about it right now. More

by scropio1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Tollinchi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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April 15, 2025

I was completely impressed with their professionalism and customer service. Always a great experience. Highly recommend. More

by AmandaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MUSTAPHA HAFEZ
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April 15, 2025

Muy buena atencion y professional siempre preocupado porque el.cliente salga complacido. Muy buena experiencia con Agustin en More

by Enriquetexas61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 15, 2025

Rick is the only serviceman that I will deal with. I will come a different day then deal with someone else More

by Benjamin.Surface3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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