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Brandon Honda - Service Center

Tampa, FL

4.6
5,863 Reviews

5,864 Reviews of Brandon Honda - Service Center

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April 19, 2025

Excellent service. They were able to resolve my issue that was caused by factory quickly. More

by 474JOSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Took me right in, done an hour before promised. Was for 2 recalls, and all seems to be working as needed. More

by Delia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

The technician claimed tires were in the yellow, however, one tire was bald. Even the service technician said it was wrong. More

by JAYALA3449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Travis was super helpful when my usual advisor Rick was out of town. Got my issue squared away quick. More

by tayh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Prompt friendly service. Keeps me informed of my service record. Xavier is a great service specialist, he is polite, professional and knowledgeable, letting me know what serv More

by es4550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Garcia
April 19, 2025

Best service department. Very knowledgeable and helpful. The place is clean and comfortable. Very attentive personnel. They listen to your needs. More

by aura2475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Time to wait was very short Wish you still had the food cafe. We were going to have lunch there. More

by DOVERKRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Augustine has been our service agent for years. Is always pleasant and professional addresing any issues I have . More

by dismusss
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Prompt friendly service. Keeps me informed of my service record. Xavier is a great service specialist More

by es4550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Garcia
April 19, 2025

I will not be bringing my car back here. I spent a lot of money here for substandard service. Overpriced services with nothing to show for it :) Have a good day! More

by LEAH.DERGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA your managers
Apr 21, 2025 -

Brandon Honda responded

Thank you for your feedback. I'm truly sorry to hear that you were left feeling dissatisfied with the service you received. It's never our intention for any customer to feel that their time or money wasn't valued, and I regret that we didn’t meet your expectations. Your comments have been shared with our team, and while I understand your decision, I’d still appreciate the opportunity to speak with you if there’s anything we can do to make things right. Please feel free to reach out to me directly at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

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