Brandon Honda - Service Center

I woke up 11/14/13 in my brand new car and I got an notice that my tire pressure was low. I came to work email my salesman Jim King and told him what happen he advised me to come on in Linda :). I bro notice that my tire pressure was low. I came to work email my salesman Jim King and told him what happen he advised me to come on in Linda :). I brought my car in about 2:50pm on my lunch break and pulled up to the service department and a nice lady greeted me and then a nice man came out greeted me to and ask me how can he help me. I told him about the notice about the tire pressure he said no problem and took my car back and I went in the service area. I went in and found Jim we hugged I saw Sharaz he was happy to see and I saw Hector they still remembered me :) I saw Grant he remembered me as well and I remembered all of them. It felt so good to be remembered and treated like an human being and not a number. The entire staff at brandon honda dealership is awesome. I am so glad I came to Brandon Honda I love the service and I love my car :) Thanks Guys Linda Jones More

Megan is the definition of great customer service, friendliness and a great overall experience beginning with my call to schedule service through returning my keys; Brandon Honda always provides very friendliness and a great overall experience beginning with my call to schedule service through returning my keys; Brandon Honda always provides very good quality work and competitive prices. More

Fast and easy to have car serviced. Very professional and friendly service advisor. Would continue to bring to Brandon Honda. I would recommend Megan as a service advisor. friendly service advisor. Would continue to bring to Brandon Honda. I would recommend Megan as a service advisor. More

After having the oil changed through the express oil change, my car was put through the car wash (after I had it detailed at work that day). Damon was so concerned about the spots on the car, both he a change, my car was put through the car wash (after I had it detailed at work that day). Damon was so concerned about the spots on the car, both he and a detailer hand waxed it before bringing it back to me. That's what I call EXCEPTIONAL service. More

I just wanted to say thank you to Megan in service. I I just wanted to say thank you to Megan in service. I called a bit frustrated after speaking to Ocala Honda,(I live in Ocala) its crazy how a knowl I just wanted to say thank you to Megan in service. I called a bit frustrated after speaking to Ocala Honda,(I live in Ocala) its crazy how a knowledgeable person makes such a huge difference for a business. Megan just jumped right in, asked me some questions about my car and was able to give me the information I needed about the type of oil and the longevity between oil changes. Thank You Megan for making our conversation so pleasant. Sincerely, Jean Bailey More

I came in to have my vehicle serviced and while I wish I could speak highly of all of the staff I had an experience with, the two staff members I was very impressed with were Corey Cooper and Hanani Kekuewa could speak highly of all of the staff I had an experience with, the two staff members I was very impressed with were Corey Cooper and Hanani Kekuewa. Corey was more than extremely professional, he was also very knowledgeable and courteous. What I appreciate the most about Corey was not only his patience with me when asking him numerous questions about leasing, financing, etc., but also him being honest and trustworthy by recommending which option was financially best for me. Hanani was friendly, helpful, and easily explained everything that my Pilot would need to have serviced in the near future. He also made sure that I received a car wash that I did not get on a previous visit. Thank you both for an overall pleasant experience. More

I purchased a used 2006 Honda Pilot EX-L (RES) on 9/6/2013. Jovino Castro and Sean Walsh were extremely helpful with getting me the right price for the SUV. They also made me feel real comfortable an 9/6/2013. Jovino Castro and Sean Walsh were extremely helpful with getting me the right price for the SUV. They also made me feel real comfortable and were informative about the history of the vehicle. On the day of delivery, the Rear Entertainment system was not working so they set up an appointment for me to bring it back in. On the day of the appointment, I was one of the first people to be taken care of by the service advisor Scot Townsend who was real friendly and explained to me in detail what the procedure will be in repairing my vehicle. The entire staff at Brandon Honda are very friendly and welcoming. Although I live in Sarasota, FL, I will have all my services performed there. I am already planning on purchasing another vehicle from them. More

Tim and Steve were outstanding. As soon as Tim found out the issue with my van was not resolved, he called me to see when I could get back in. He went above and beyond to make sure my van was fixed and tha the issue with my van was not resolved, he called me to see when I could get back in. He went above and beyond to make sure my van was fixed and that I was happy. Steve took time to ride with me and diagnose what was going on. Then later rode with me again to make sure it was all good. He also talked to me about something else he found that needed some attention. Great job guys. Thank you for outstanding customer service. Dan Reid More

My wife and I recently purchased used cars at Brandon Honda and, though the deal, the cars needed to have a few things added. Also, shortly after purchasing the vehicles, my car developed a trim issue th Honda and, though the deal, the cars needed to have a few things added. Also, shortly after purchasing the vehicles, my car developed a trim issue that needed to be attended to. Mr. Tremblay was very courteous and patient with us as we worked through everything (a few of the issues took some work), including being willing to both answer all of our many questions when they arose as well as to calmly and politely listen to and allay our concerns. Mr. Tremblay was wonderful and made a stressful situation (i.e. buying cars) much, much better. Thank you, Mr. Tremblay, for everything! More