Brandon Honda - Service Center

Jr is awesome! When I make last minuet appointment he always takes care of me. Keeps me up to date with my maintenance and is honest about the work that needs to be done; I always have a coupon and he ma always takes care of me. Keeps me up to date with my maintenance and is honest about the work that needs to be done; I always have a coupon and he make sure my discount are taken off or inform me about current promotion (like the website or credit they offer) to help me save a little money; which is helpful because I'm a broke college student trying to maintain a reliable ride. If I stay on the premises he makes sure I'm OK, offers me something to drink or the snack the are provided. When I'm in a time crunch he tried his best to get me out as quick as possible without rushing the work on my car. Very friendly and welcoming and doesn't make anyone feel intimidating to ask a general question, very professional when dealing with multiple people and acknowledges my presence when I come in or he's on the phone with other and someone is in his space.. He's the best, I live by two closer Honda dealerships that offer better coupons in the mail and I still go to him because of the service her offers and my car maintenance record has been there from day one. More

I used to hate getting my car serviced but I no longer feel that way because of JR Disbrow at Brandon Honda. I am always able to get an appointment in an expeditious manner. The service itself is great feel that way because of JR Disbrow at Brandon Honda. I am always able to get an appointment in an expeditious manner. The service itself is great and I feel confident when driving my car because I know it has been well serviced. More

JR Disbrow is the premier model for customer service. I have had Hondas for 10 years, and have only gone to JR Disbrow for service. My husband was so impressed by JR Disbrow, that when we purchased our se have had Hondas for 10 years, and have only gone to JR Disbrow for service. My husband was so impressed by JR Disbrow, that when we purchased our second car it was a Honda, and use JR as our car service representative. My husband was active duty Air Force, deployed constantly, and JR always worked with my schedule for maintenance and always offered a rental car if it would take more than one day. We get both Hondas maintained by JR, to include all minor maintenance, due to JR Disbrow's excellent customer service. We use texts to schedule out appointments, and JR texts us when it is ready and what the price is. More

JR Disbrow always goes above & beyond to help customers. His friendly and professional attitude makes it well worth coming back.. Thank you JR for all you do customers. His friendly and professional attitude makes it well worth coming back.. Thank you JR for all you do More

JR Disrow has been the best Service Rep. that I have experienced over the last 13 years at Brandon Honda. He always strives to give me quality service for the best price. He makes recommendations that experienced over the last 13 years at Brandon Honda. He always strives to give me quality service for the best price. He makes recommendations that are genuine. Even though I moved from Brandon to Tampa, I continue to take my car back to Brandon because of the excellent service that has been provided to me over the years. Thanks JR! More

Jr. disbrow has serviced my car for over 6 years now,he sees to it that all my car needs are met,and that my car is in the best running shape that it can be. I have always gotten great service from Jr. and sees to it that all my car needs are met,and that my car is in the best running shape that it can be. I have always gotten great service from Jr. and i am happy to have somone that i trust whole heartedly with my car needs. Thank You Jr. Disbrow More

Actually, based upon my experiences with your very helpful and professional Service Advisor, JR DISBROW, I purchased my current vehicle from your dealership in February 2008. Mr. Disbrow has consis helpful and professional Service Advisor, JR DISBROW, I purchased my current vehicle from your dealership in February 2008. Mr. Disbrow has consistently been helpful in assisting me to determine how to prioritize the various service work items I've needed and has always been able to knowledgeably answer any question I've had. I can drive my Civic with the utmost confidence because I know he communicates so well with the mechanics, is knowledgeable about the work done, how the car is made, as well as any recalls which might affect my vehicle. He is thorough. I've also seen Mr. Disbrow courteously and professionally handle several customers at the same time - quite an asset for any workplace - and certainly for all of his customers. I'm fortunate, and glad, that you have a Service Advisor of such a high caliber like JR Disbrow working there. Sincerely, Stephanie Wargo 2008 Honda Civic Owner More

I have a 2002 Honda Civic that has only been serviced at Brandon Honda. For more than 3 years now I have dealt with JR Disbrow. He is great at what he does, very polite and makes you feel like you are his Brandon Honda. For more than 3 years now I have dealt with JR Disbrow. He is great at what he does, very polite and makes you feel like you are his only customer. He has always been up front with me and even though my car has 101,000 miles I feel safe driving it because I know that he has made sure that my service has been done right. He makes dropping your car off for service a pleasant experience and I will continue to use him. More

I would like to take the time and acknowledge the service adviser JR Disbrow for the help he provides me every time I go to Brandon Honda. He is incredible. He provides me with the best customer service. I'm adviser JR Disbrow for the help he provides me every time I go to Brandon Honda. He is incredible. He provides me with the best customer service. I'm never there longer than I need to be because he always gets me in and out. Any time I come I am greeted as if I were a friend rather than a customer. I have been going to Brandon Honda for 5 years now and he is the only service adviser I go to. He came highly recommended by a friend of the family Joan Bell who is also a faithful customer of JR. He knows my car and what it needs. When other customers come in while attending me he does not ignore them. In fact, he acknowledges them also and lets them know he will be right with them so that they know he is aware of their arrival. Please take the time to recognize this associate for his outstanding customer service. More

I brought my van in for an oil change and was in and out in 45 minutes. I am always happy with the quality of work, the customer service (it is top notch) and the efficiency. However, I did miss my usual in 45 minutes. I am always happy with the quality of work, the customer service (it is top notch) and the efficiency. However, I did miss my usual service technician Jason Hunter, as he is no longer there. I have dealt with him for over 2 years and he was always upfront and honest. He was very personable and a great representative of Brandon Honda. I do hope that Tim will be as good as Jason. More