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5,859 Reviews of Brandon Honda - Service Center
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Verified Customer
April 24, 2025
I created an account and opened a ticket with six specific items to be completed. The ticket was ignored and my wife was told a complete 30K service would be done that cost us $2600. My wife was con specific items to be completed. The ticket was ignored and my wife was told a complete 30K service would be done that cost us $2600. My wife was confused about what to do and called me but I did not return her call for a few minutes. When I realized how upset she was at the impending cost, I called our Service Representative who was 'away from her desk'. The gentleman who took my call said she would call me back. She did not. To add insult to injury, the representative told my wife they were going to give us a free car wash. That was not done. All in all, it was a very disappointing experience, the worst we've ever had in over 25 years of patronizing Honda, from Kuhn, to Westshore, and now to Brandon. More
by AELLENA
Employees Worked With
Kaylie
April 23, 2025
Moose Hafez was a wonderful service advisor. I had a screw in my tire, he contacted Fidelity the tire insurance company and got approval in a short amount of time. The tire was on in an hour and I had a screw in my tire, he contacted Fidelity the tire insurance company and got approval in a short amount of time. The tire was on in an hour and a half. He kept me apprised throughout of what was going on. I was very pleased with the service More
by JBAXTER14
Employees Worked With
Moose Hafez
April 22, 2025
Brandon Honda service center is the only place I will take my Honda for service. I know that experienced Honda technicians and service manages are ensuring my car stays in top condition. I have over 200, take my Honda for service. I know that experienced Honda technicians and service manages are ensuring my car stays in top condition. I have over 200,000 miles on my 2016 Honda pilot and fully expect to have my car for another two years. I have full confidence in the Brandon Honda service center. More
by AMYPONEAL65
April 21, 2025
Always outstanding care with my vehicles service. Accurate assessment of my vehicle needs and top-notch customer service. Accurate assessment of my vehicle needs and top-notch customer service. More
by flwarriors
Employees Worked With
April 21, 2025
Rick & Tom took good care of my service & made sure everything I asked about was taken care of before I left. everything I asked about was taken care of before I left. More
by MOMWIFE77
April 20, 2025
Dealership is very centered on customer satisfaction and made me feel that I mattered to them made me feel that I mattered to them More
by coker123
Employees Worked With
