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Brandon Honda - Service Center

Tampa, FL

4.7
5,413 Reviews
Call Service Center (813) 664-1234

5,413 Reviews of Brandon Honda - Service Center

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November 23, 2024

Special thank to James Johnson for his assistance as usual you are the top keep it up. More

by Hesham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
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November 23, 2024

Rick Murvine was my contact for the service of my vehicle. He is friendly, courteous, and knowledgeable. Everything was done completed in a timely manner and I am very pleased with the service I rece More

by tresslerdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Murvine
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November 23, 2024

Best Service ever. Moose is excellent communicator and service rep. A credit to your dealership . More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustapha
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November 23, 2024

Brandon Honda staff is always professional regardless of which department that you’re dealing with every time. More

by RANDALLTAYLOR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaQuita "Q" Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yousef
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November 23, 2024

The wait for just an oil change with an appointment is absolutely ridiculous. I would understand a 2 hour wait for a walk in, but not an appointment. More

by litlit63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Brandon Honda responded

litlit63, Thank you for sharing your concerns regarding the wait time for your recent oil change appointment. We sincerely apologize for any inconvenience caused and understand how frustrating this experience must have been. Your feedback is invaluable, and we are actively reviewing our scheduling and service processes to ensure we provide a more efficient experience moving forward. If there’s anything we can do to make this right or assist you further, please don’t hesitate to reach out. We greatly value your business and look forward to exceeding your expectations on your next visit. Kind regards, Rachel Van Hart Fixed Operations Director Brandon Honda 813-664-1234 or rvanhart@brandonhonda.com

November 23, 2024

The dealership is always clean, friendly atmosphere. Mr. Agustin Cardona and Mr. Chris Irvin Makes the difference this two gentlemen are awesome, They definitely know how to deliver outstanding service More

by mejia,joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Van Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Chasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos from the outside! I do not happen to have his last name, but I believe Agustin Cardona will know who I’m talking about when somebody dirty in my car. He was there helping me clean my car. Very friendly and respectful
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November 23, 2024

It was the best service ever! Friendly service, knowledgeable and fast service. Looking forward to my next service. More

by EDUCATION_USF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 23, 2024

I love the service at Brandon Honda. Michael Mack and Rick M are the best. More

by CHUCHIBORI_16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2024

First oil change. Went fine. A bit longer than expected. Passport was washed but not vacuumed. More

by tony.troche7256
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos & Anthony
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November 22, 2024

Great Customer Service relatable great experience and explanation video. Very informative and apologetic for any inconvenience More

by matthew97725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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