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Brandon Honda - Service Center

Tampa, FL

4.7
5,412 Reviews

5,412 Reviews of Brandon Honda - Service Center

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November 29, 2024

Dependable, you know that the service will be done correctly. The work that is done is explained and shown in video. You understand how it’s being done. More

by carolweir1715
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

I bought a pre-owned Nissan from Honda less than two years ago. My 2020 Maxima was brought in for service on 10/26/24. My service advisor contacted me to let me know they received the vehicle. Since the More

by tyeshat813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Johnson
Dec 09, 2024 -

Brandon Honda responded

Thank you for bringing this to my attention. I want to sincerely apologize for the frustration and inconvenience you’ve experienced regarding the service of your 2020 Nissan Maxima. The lack of communication and extended delay in resolving your vehicle's issue is unacceptable and does not reflect the level of service we strive to provide. Please know that I am committed to resolving this situation as quickly as possible and improving the communication breakdown you’ve experienced. At your earliest convenience, please reach out to me directly at 813-664-1234 or via email at rvanhart@brandonhonda.com so I can ensure your concerns are addressed immediately. Again, I apologize for the inconvenience and appreciate your patience as we work to make this right. Sincerely, Rachel Van Hart Fixed Operations Director Brandon Honda

November 28, 2024

The staff at Brandon Honda are amazing! They are always friendly, knowledgeable and thorough. My experiences with the service department have been far superior to other dealerships. More

by c21edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson
November 28, 2024

Great customer service and thank you so much miquel for getting the part for my car. More

by caleciaporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Bjornstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Chasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Broome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taje Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suha Akbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Very good. Corteous and clean. Efficent and easy to make an apptointment. Car on time to me. More

by MARUJAPAINTER
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
November 28, 2024

My advisor yesterday was prompt, professional, and informative. Overall process was quick and efficient. I appreciate the advisor asking if I wanted a wash versus just doing. More

by BRANDONSOFLBULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Excellent staffing and professionalism when it comes to customer service and quality towards there customers More

by luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustapha
November 27, 2024

For how busy they tend to be very good quality and communication through out the process More

by jayson.nunez.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Great experience! Felt taken care of from start to finish. Will be back! Thanks Don! More

by ALI.ESTEVEZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Outstanding & impressive service by the technician Matt & Clifton, the customer representative! I also was impressed with the diagnostic video sent by Matt. More

by TNTISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, the service technician.
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