5,410 Reviews of Brandon Honda - Service Center
Great! He was awesome ! I went there for an oil change, but right away he brought up a recal issue with my car and said that he would take care of it. He was awesome ! I went there for an oil change, but right away he brought up a recal issue with my car and said that he would take care of it. More
There was an issue during my service that I brought to the attention of the service guy right away. He took photos and said that he would reach out to me the following day to fix it. I waited a couple of the attention of the service guy right away. He took photos and said that he would reach out to me the following day to fix it. I waited a couple of days and emailed the service manager who said that he included the other guy on the email and they would be in touch. That was November 20th and now it is December 3rd and I haven't been contacted since. I would have accepted they told me they couldn't or wouldn't do anything to fix their mistake but to have absolutely no follow through on your email is disrespectful. Yes, it wasn't a huge mistake, but if this is how they take care of a small, simple matter- by ignoring it, it should give you an idea of how they would handle a bigger issue. More
I was very happy to have a representative like Mr Kyle Lamppost he answered all my questions Lamppost he answered all my questions More
Great service. I was able to get a same-day appointment for an oil change. I waited for two hours, which seemed excessive for an oil change. But it was on Black Fri I was able to get a same-day appointment for an oil change. I waited for two hours, which seemed excessive for an oil change. But it was on Black Friday, so maybe the long wait is not typical. This was my first time using the service center. More
Quick and efficiently listened to and addressed my car issue. Even advised of stuff still under warranty issue. Even advised of stuff still under warranty More
The service provided was great. Two individuals went above and beyond to help me, Jason Patterson asst svc mgr and Mike Mack svc mgr. They went out of their way to assure my transpo Two individuals went above and beyond to help me, Jason Patterson asst svc mgr and Mike Mack svc mgr. They went out of their way to assure my transportation was taken care of (I have severe back problems with difficulty standing & walking. The actions of these two gentlemen says a lit for this agency. Their care for the clients and the vehicles. More
I still seen some spots when I asked for a detail plus vacuuming could have been better and it looks like they didn’t wipe the inside down. vacuuming could have been better and it looks like they didn’t wipe the inside down. More
I was very pleased with the attentive care i was given in my time there! my time there! More
Got 1 hour oil change and the techs got it done in plenty of time. Rick, the service advisor was super helpful and knowledgeable. He also made sure to get me out in promptly so that I got to work with time t of time. Rick, the service advisor was super helpful and knowledgeable. He also made sure to get me out in promptly so that I got to work with time to spare. More