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5,407 Reviews of Brandon Honda - Service Center
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December 06, 2024
Unfortunately this dealership was unable to fix my car after having it worked on during the prior week. I then had to take it to another Honda dealership where they couldn’t fix it either. Apparently the after having it worked on during the prior week. I then had to take it to another Honda dealership where they couldn’t fix it either. Apparently the mechanic did not tighten 2 screws on the engine mount after replacing the rack and pinion for a second time on my Honda CRV. I had to take it to a regular non Honda mechanic and pay money for an error that Honda created. If I could give zero stars I would and will never ever be taking my car back to any Honda dealership. I will never buy another Honda because of this experience and Honda should be ashamed of how they treated me and continued to lie about how they couldn’t find the problem. They never even rechecked their work because if they had they would have found it. I have video proof of this and will be contacting cooperate for some compensation due to their negligence and that my family and I could have been seriously hurt if I didn’t take action into getting this fixed by a real mechanic. Unacceptable Honda. More
by Loveehb
Verified CustomerEmployees Worked With
December 05, 2024
Great! He was awesome ! I went there for an oil change, but right away he brought up a recal issue with my car and said that he would take care of it. He was awesome ! I went there for an oil change, but right away he brought up a recal issue with my car and said that he would take care of it. More
by JAIMERODRIGUEZ1971
Employees Worked With
December 05, 2024
Very courteous and professional service Fixed an issue right away. Have been coming here due to excellent customer care. right away. Have been coming here due to excellent customer care. More
by BHDEEPTI
Employees Worked With
December 05, 2024
I've been having a bad week, and your mechanic screwed up when they gave me a rental with no gas , i notice as i was halfway home the gss light went on i stopoed at s gas ststion snd filled it up , and call when they gave me a rental with no gas , i notice as i was halfway home the gss light went on i stopoed at s gas ststion snd filled it up , and called Moose of this situation.after I was was sitting for hours and then days later when I got my vehicle back my vehicle was leakng fluids ,they forgot to tighten my oil cap was loose.Moose hrlo me get it in and me home.on same day. More
by CASEYAVEGAFONT06
Employees Worked With
Moose
December 05, 2024
Very good service at a difficult time for me. Peter was great, and thanks to the techs who properly diagnosed my problem. Not getting my battery changed at Autozone anymore. Autozone clerk ins Peter was great, and thanks to the techs who properly diagnosed my problem. Not getting my battery changed at Autozone anymore. Autozone clerk installed it improperly causing intermittent failure of power steering while driving. Don't trust a store clerk to install your battery, get a trained Honda Tech to do it! It may be more expensive, but the hassle it could save you down the road is worth it! More
by blcoff40
Employees Worked With
December 05, 2024
Travis was great. He was very personable and kept me updated on my car's progress. He was very personable and kept me updated on my car's progress. More
by TLOOMER
Employees Worked With
December 05, 2024
Immaculate service with welcoming customer service. That is why I have always have my car maintenance done at Brandon Honda! That is why I have always have my car maintenance done at Brandon Honda! More
by johnjinkim
Employees Worked With
December 04, 2024
I was very happy to have a representative like Mr Kyle Lamppost he answered all my questions Lamppost he answered all my questions More
by KETTELYFLORIAN
Employees Worked With
December 04, 2024
Great service. I was able to get a same-day appointment for an oil change. I waited for two hours, which seemed excessive for an oil change. But it was on Black Fri I was able to get a same-day appointment for an oil change. I waited for two hours, which seemed excessive for an oil change. But it was on Black Friday, so maybe the long wait is not typical. This was my first time using the service center. More
by LIZZIENEWS
Employees Worked With
