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Brandon Honda - Service Center

Tampa, FL

4.6
5,792 Reviews

5,792 Reviews of Brandon Honda - Service Center

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April 14, 2025

I had a great experience with Mike Hudak from the service department. He took over my case and provided exceptional support with my warranty and car repairs. Mike was quick to respond, professional, and work More

by R.JAHAIRA34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Besides selection, service is my main reason for buying at Brandon Honda. The highest standards and training is oblivious amongst the team. Also I love the videos of the work needed. Pretty hard to dispute More

by spzj4p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Raabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Vanhart
April 14, 2025

Anthony was easy to work with and did a great job communicating with me during the whole process More

by Nugget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
April 14, 2025

I have always had a good experience with Brandon Honda and their service department. Anthony did a good job More

by Nugget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
April 14, 2025

Took my vehicle in for an oil change and also decided to put on 4 new tires. Augustine has always been someone I count on when I am at your location and the young tech that worked on my car this time comple More

by peifjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

I have been using this service center for the last 6 years and this was by far my worst experience. Not only did the technician not do the job I paid for but then the valets made the problem 10 times wo More

by JRod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Brandon Honda responded

Thank you for your continued loyalty over the past six years. I’m truly sorry to hear that your most recent visit fell so far below the standard you’ve come to expect from us. From the incomplete service to the handling of your vehicle and the way the situation was communicated, this is not acceptable and certainly not the experience we want for any of our customers—especially someone who has trusted us for so long. Your concerns will be addressed directly with our team, including both the technicians and valet staff. I would appreciate the opportunity to speak with you personally and work toward making this right. Please feel free to contact me at 813-664-1234 or rvanhart@brandonhonda.com at your convenience. Thank you again for bringing this to my attention. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

April 14, 2025

Muy buena atencion y professional siempre atendiendo todas mis inquietudes. Siempre.a.la orden y muy buen seguimiento del problematic del auto More

by Enriquetexas61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Service was great at Brandon Honda. Although, the wait time was very lengthy I appreciate the good service and I left with a free car wash. It was a win win! More

by ASHLEEHARDING87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

I am always pleased that Brandon Honda makes me feel like a valued customer. I was sent home & picked up by Lyft &, when the mechanic couldn't replicate the issue, I was invited to drive with the mechanic. More

by KATDAV1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Beaupierre 5 stars
April 14, 2025

Kaley Lewis was my service representative when y’all replaced the fuel pump on my CRV. She was wonderful! She was very caring, kept me informed on the process of my car and was a joy to talk to!! More

by KRFERGUSON313
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylie Lewis