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Brandon Honda - Service Center

Tampa, FL

4.7
5,518 Reviews

5,518 Reviews of Brandon Honda - Service Center

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February 05, 2025

My service manager, Tom is great. But the wait time to get an oil change is way too long, even though I had an appointment More

by PBARTUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Working with Cliff was excellent, and I am extremely satisfied with the services provided at Brandon Honda. More

by lila_lasvegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
February 04, 2025

My experience at Brandon Honda was excellent as always. . My previous auto was there for a service. , instead I was being helped by Mr. Christopher Figueroa. Mr. Figueroa was professional confident e More

by renee195
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

I come here whenever my car needs maintenance. They always take care of me. The service is always a 10 out of 10 for me. I never had a bad experience here since I've been coming for the last 10 ye More

by PRECISE.CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Conteras
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Wrong diagnosis bad technician charged for wrong repair very dissatisfied service was good but bad More

by sanwsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 04, 2025 -

Brandon Honda responded

Dear Sanwsanders, Thank you for sharing your feedback. I sincerely apologize the frustration we caused. We strive to provide accurate and reliable service, and I regret that we did not meet that standard during your visit. While I’m glad to hear that your overall service experience was positive, I understand that the incorrect repair and charges have left you dissatisfied. I would like the opportunity to look into this matter further and see how we can make things right. Please contact me directly at 813-664-1234 or rvanhart@brandonhonda.com so we can discuss a resolution. Your feedback is invaluable, and I appreciate the chance to improve our service. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

February 03, 2025

The service advisor Kyle was amazing. Very honest and polite, also gave me good a advise for my future vehicle services. More

by JuanGarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

It was great. They even did a recall that was needed. I’m happy that they took care of me. More

by robin1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Great staff all friendly. I just leased my 4th Honda ridge liner from Brandon Honda. More

by edwin15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

I am confident when my vehicle is under the care of Augustine and the Brandon Honda technicians, my vehicle will be returned in better working condition than when I brought it in. More

by Dan090687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t rember the names of the service technicians
February 02, 2025

Augie has been my go to advisor for years. He is helpful, honest and does his best to make my experience at Honda worth going. More

by jane134055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.