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5,405 Reviews of Brandon Honda - Service Center
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Verified Customer
December 10, 2024
Waited twenty minutes just to be checked in. Four customers behind me and who came in after me were checked in before I was. Had to let someone on the service isle know that I was still waiting Four customers behind me and who came in after me were checked in before I was. Had to let someone on the service isle know that I was still waiting to be checked in even though I was in the front of the line. Was told the ninety minute safety recall for which I made a 9:00 am appt for was going to take well over three hours. Also, I asked for a sales person to appraise my vehicle since Brandon Honda is always offering to buy it back, but that was never done. Car wasn't finished and me being able to pick it up until about 4:00 pm. More
by JTIERNEY2
Employees Worked With
Anthony? (Service Dept)
December 10, 2024
Very professional and friendly service, my Honda Pilot was fixed at same day., showing PO430 error code, set of injectors were replaced. Andy did a great job providing advice. was fixed at same day., showing PO430 error code, set of injectors were replaced. Andy did a great job providing advice. More
by CARLOS
Employees Worked With
Andy
December 10, 2024
Great service to everything done I needed to thank you to everyone who provided excellent service everyone who provided excellent service More
by vannycharleson
December 10, 2024
Pete listened to my concerns, set up my appointment and took care of my HRV when I arrived. took care of my HRV when I arrived. More
by GSLYNCH34
Employees Worked With
December 10, 2024
Even though it does take longer for minor services than other dealerships I’ve used, I have always been happy with the service I receive, and I feel like my advisor has my best interest at heart without tr other dealerships I’ve used, I have always been happy with the service I receive, and I feel like my advisor has my best interest at heart without trying to unnecessarily upsell unneeded services. More
by jrjec
December 10, 2024
Andy was great to work with. The technicians who worked on my vehicle were thorough and communicated well. Overall great experience The technicians who worked on my vehicle were thorough and communicated well. Overall great experience More
by Jalen
Employees Worked With
Andy Montes De Oca
December 10, 2024
Kyle was fantastic! He was very knowledgeable, and I felt confident that my recall would be repaired properly. He informed me there might be a slight odor of gas fumes f He was very knowledgeable, and I felt confident that my recall would be repaired properly. He informed me there might be a slight odor of gas fumes for a couple of days and recommended keeping the windows down until it clears—and he was absolutely right. Thank you, Kyle! More
by Nancy Rice
Employees Worked With
Kyle
