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Brandon Honda - Service Center

Tampa, FL

4.7
5,402 Reviews

5,403 Reviews of Brandon Honda - Service Center

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December 19, 2024

Problem sorted in little time while relaxing with a good coffee. Good service and customer care. More

by corrado fornengo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Overall I'm very satisfied with Honda's service, however if I just go in for an oil change it still takes almost 4 hours. I think just oil changes should not take that long. More

by MSTEIDL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

I always feel I have been treated fairly at Brandon Honda. I love their service. More

by sue264
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Leaking oil is my driveway after getting oil change. The oil drain plus was left loose by the dealership I had to tighten it and clean up a mess. More

by mrloo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson
Dec 18, 2024 -

Brandon Honda responded

Dear Mr. Loo, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the issue with your recent oil change. At Brandon Honda, we strive to provide top-quality service, and it’s clear we fell short in your case. We take your feedback very seriously and have addressed this with our team to ensure such mistakes do not happen again. If there are any lingering concerns or additional assistance you need, please don’t hesitate to reach out to me directly. Thank you for giving us the opportunity to make this right. Sincerely, Rachel Van Hart Fixed Operations Director Brandon Honda rvanhart@brandonhonda.com 813-664-1234

December 18, 2024

Thomas was very patient and kind explaining how to use the technology on my car. He was efficient and helped me with all my questions and concerns. Great service. More

by correa_melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Everything was done outstanding on my car. My service writer is one of a kind good guy couldn’t ask for a better man. Travis is great. More

by STEVIEFISHHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

I have been a customer of Brandon Honda since it was established! Great service. Easy to get an appointment that fit into my schedule. I was kept informed of the status of my vehicle. Rick was awesome More

by Gwally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Mike Hudak is a very friendly & extremely effective advisor who kept me up to date. More

by stevekp2469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Wonderful, a professional customer service every time. Peter listened to my problem and made sure I was taking care of.! More

by GSLYNCH34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

GREAT CUSTOMER SERVICE VERY ATTENTIVE TO CUSTOMER NEEDS AND MAKING THE CUSTOMER FEEL WELCOME AND PROVIDING A COMFORTABLE PURCHASING EVENT More

by RLBANKS58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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