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6,125 Reviews of Brandon Honda - Service Center
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Verified Customer
May 26, 2025
They didn’t replace the tire like I asked. Despite saying my warranty covers it when I came to checkout and get my keys they said now the tire isn’t covered because the wire is showing? Now my Despite saying my warranty covers it when I came to checkout and get my keys they said now the tire isn’t covered because the wire is showing? Now my brakes are apparently bad too and I need to replace the pads? What’s funny is Ever since I left the dealership my brakes have been LOUD and they didn’t make a peep before. So I don’t understand why every time I visit something doesn’t happen and I have more damages to my vehicle. The first time they didn’t do the tire rotation. More
by kiraysidron
Employees Worked With
No
May 26, 2025
Customer service was amazing! Charlie listened to my concerns and made suggestions based on needs of the visit. He helped make sure I understood the work that was done with great Charlie listened to my concerns and made suggestions based on needs of the visit. He helped make sure I understood the work that was done with great kindness. More
by nancyfactor
Employees Worked With
Charlie Campbell
May 26, 2025
I recently visited Brandon Honda for oil service, car alignment, tire rotation, and to address a flat tire. From start to finish, the experience was seamless. The staff was professional, efficient, and t alignment, tire rotation, and to address a flat tire. From start to finish, the experience was seamless. The staff was professional, efficient, and took the time to explain everything in detail. The service was completed promptly, and I left feeling confident that my vehicle was in great shape. If you're looking for reliable car maintenance with excellent customer service, I highly recommend Brandon Honda! More
by kimrafael
Employees Worked With
May 26, 2025
As always, Augie exceeded our expectations! We always request Augie to help us and he never disappoints. Promote immediately! We always request Augie to help us and he never disappoints. Promote immediately! More
by BLLSTRS
Employees Worked With
May 26, 2025
My last service was slow and sloppy. I had appointment at 7 AM but when I arrived, I had to wait. Not only that during my service I had a video to watch for the progress, but the video h I had appointment at 7 AM but when I arrived, I had to wait. Not only that during my service I had a video to watch for the progress, but the video had nothing except my tag. When I come to the service desk, I was told my service was done after two hours of waiting. But I went outside to get my car. I had to wait for another more than 30 minutes for my car. I noticed the display was messed up and I asked for help. It took five people. to finally get the display straight. Now I just realized yesterday that the hood was not secured properly. One side has bigger crack than the other side while my car had no collision with anything. Oh one more thing one requested oil change at Brenda Honda Service I was ignored. My two message to the service desk was not noticed until I came up to the service desk to get my car. Since the service was done already at the time as the person told me, I didn’t want to wait for another two hours to have a oil change so it was unresolved. More
by jean
Employees Worked With
I don’t remember the name
May 26, 2025
Tom has always been a very informative and knowledgeable service rep. He let's me know what's upcoming maintenance e as well as current needs on my vehicle. service rep. He let's me know what's upcoming maintenance e as well as current needs on my vehicle. More
by Neeceenflirida
Employees Worked With
