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Brandon Honda - Service Center

Tampa, FL

4.7
6,123 Reviews

6,123 Reviews of Brandon Honda - Service Center

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July 21, 2025

This individual does not have any etiquette or customer service whatsoever. He needs to tone down his micro aggressions and be more of a people person if he’s trying to sell vehicles. More

by theprophecy07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ziya Tuncer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hafez, Mustapha
Jul 21, 2025 -

Brandon Honda responded

Thank you for taking the time to share your feedback. I’m sorry to hear that your experience didn’t meet expectations. We strive to maintain a respectful and customer-focused environment, and I will personally review this matter with our team. Your input is important, and we appreciate the opportunity to address it. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

July 20, 2025

He was fast and kept me up to date on my vehicle at all times. More

by ELIZABETHGERNHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Great customer relations. Very knowledgeable and spends time explaining things to customer. I have purchased many cars from Christopher Irvin and now am doing a lease. Came More

by Tiger44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

I usually receive great service at this dealership, the service associates are top notch, informative and knowledgeable. More

by Maureenheadley413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Not pleased with how transaction was handled. It would be better to have lease document printed prior to signing instead of looking over the shoulder of salesman and initialing on line. More

by robert.rancourt2@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Irvin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bedell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Brandon Honda responded

Thank you for your feedback. I’m sorry to hear you weren’t satisfied with how the lease process was handled. Reviewing documents thoroughly and comfortably is an important part of the experience, and I understand how looking over someone’s shoulder during signing can feel rushed or impersonal. We’ll be reviewing your comments with our team to improve how we present documentation during the lease process. If there’s anything more I can do to assist or clarify, please feel free to reach out to me directly. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

June 18, 2025

I cannot say enough about the exceptional service I received from James at Brandon Honda’s Service Department! When my service advisor, Kevin Cook, was unexpectedly out due to illness, James stepped up More

by THEGRAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
June 13, 2025

From the beginning that you’re driving until you leave Honda you receive great customer service! Mike Hudsk, assisted me and he was amazing! More

by Irizarry,Josie2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Mr. RODRIGUEZ was very patient and return my calls at a timely manner. Great service More

by will_mo.2029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dariel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

My service agent was very knowledgeable and helpful. He followed and made sure the job was done right. More

by LEGALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin service manager
June 11, 2025

Always receive good service when I visit. Very professional service and honest. Will continue to take my car there for service. More

by emolina126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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