5,756 Reviews of Brandon Honda - Service Center
Rick was very good at communicating after the inspection was done and to discuss what could be done and options. was done and to discuss what could be done and options. More
I always have a great experience from the moment I arrive for service until the time I leave. The staff is friendly and welcoming, and the waiting area is comfortable. I appreciate that a shuttle is also ava for service until the time I leave. The staff is friendly and welcoming, and the waiting area is comfortable. I appreciate that a shuttle is also available if needed. More
Great experience; my service advisor was knowledgeable about my issue and up front about the necessary repair and cost. Great customer service experience without any unnecessary upsell about my issue and up front about the necessary repair and cost. Great customer service experience without any unnecessary upsell More
Tom was great! Very informative and completed the work I requested in a timely manner. Very informative and completed the work I requested in a timely manner. More
Super easy to deal with. Fast reliable fair service. I love the texts and video messages. Fast reliable fair service. I love the texts and video messages. More
Fast, efficient, and friendly! They got me in and out quick and even gave me a ride to work so I didn’t have to wait around They got me in and out quick and even gave me a ride to work so I didn’t have to wait around More
Augustine is always so polite and helpful. He explains everything in detail and helps you navigate your schedule and time. He's consistent with updates through the service time and is always p He explains everything in detail and helps you navigate your schedule and time. He's consistent with updates through the service time and is always positive. More
The Team was very efficient and the6 keep you up to date via video which is an efficient way to provide progress report. I absolutely love that feature. Thanks Kyle for all your hard work. via video which is an efficient way to provide progress report. I absolutely love that feature. Thanks Kyle for all your hard work. More
I brought my vehicle in to address a specific issue, and after four days in the shop, it was returned to me with an entirely new problem. To make matters worse, I’ve been unable to get a response from the s after four days in the shop, it was returned to me with an entirely new problem. To make matters worse, I’ve been unable to get a response from the service technician, despite multiple attempts to follow up. I’m still waiting for a manager to contact me, and this lack of communication is extremely disappointing. This experience has been frustrating and has left me questioning the quality of service. More