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Brandon Honda - Service Center

Tampa, FL

4.7
5,365 Reviews
Call Service Center (813) 664-1234

5,365 Reviews of Brandon Honda - Service Center

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January 02, 2025

Brandon Honda cares about the customer! They go above & beyond to make sure you are completely satisfied. More

by Lizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2025

I have nothing to say I will go somewhere else to purchase a car if I want one More

by enfingermichael59
Recommend Dealer
No
Employees Worked With
No thank you
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Jan 02, 2025 -

Brandon Honda responded

Dear Michael, Thank you for your feedback. I’m sorry to hear about your experience and that we were unable to meet your expectations. Your satisfaction is important to us, and I’d appreciate the opportunity to better understand your concerns and work toward making things right. Please feel free to reach out to me directly at 813-664-1234 or jjarrell@brandonhonda.com. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 jjarrell@brandonhonda.com

January 02, 2025

Minimal wait for service and was kept informed the entire time. My advisor was top notch More

by jeffsullivan314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2025

Brandon Honda cares about the customer! They go above & beyond to make sure you are completely satisfied. More

by AshleyLoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Morrison
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January 02, 2025

Since my first service in 2021. We always received excellent services from Brandon Honda team. Thank you and Happy New Year 2025. More

by Joaquin Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Conteras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2025

Nice and friendly people. I have good experience with this place and they do great job More

by taifyni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Van Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2025

1.5-3 hours for an oil change is absolutely ridiculous. To top it off, you advertise 1 hour oil change or it’s free. Waited in the car for 30 minutes before an advisor came to tell me it would be 2.5-3 hou More

by No
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not known
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Jan 02, 2025 -

Brandon Honda responded

Thank you for sharing your feedback. I sincerely apologize for the long wait time and the lack of communication you experienced during your recent visit. Our goal is to provide efficient and reliable service, and I regret that we did not meet your expectations. Your comments have been shared with our team to ensure we address these issues and improve our processes. I’d appreciate the opportunity to make this right and restore your confidence in our service. Please feel free to contact me directly at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

January 02, 2025

This time I had a good experience with advisor Anthony he deserve 5 stars review comparing with the last time I been in Brandon honda with the advisor Mike, it was the worst experience ever i had in Brandon More

by M.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salah Maraqa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
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January 02, 2025

Water of time. Couldn't even repair my car. Had to take it to anther dealership. More

by darrynb3070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2025

The service I received was excellent and I will return again soon. R/s Tiger Newkirt More

by Rambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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