Brandon Honda

This review would be 10 stars if it were solely for Sharief Hammad! Upon arrival we were honest about what we were looking for and that we had a first time buyer. Sharief was personable and focused. H Sharief Hammad! Upon arrival we were honest about what we were looking for and that we had a first time buyer. Sharief was personable and focused. He never tried to pressure us into something that we weren't comfortable with. I recommend working with him for all your sales needs at Brandon Honda as he is one of the BEST salespeople that I have ever worked with. The finance manager, Chris Shotwell is 100% accountable for the lower rating. If I could give him a zero rating, I would. He is by far one of the most unprofessional people that I have ever spoken with. There was never a friendly greeting to my son, and his disappointment was obvious when I followed into his office. He never engaged with us, even when we mentioned the dog that he keeps in his office (who doesn't want to talk about their dog????). We would not budge on the agreed upon monthly payment (regardless of the amount) and his poor, annoyed attitude escalated. I advised that we were leaving as it was NYE, we had plans and had already waited over an hour for him, It was then that I was sternly advised that the order needed to be cleared and he raised his hand up toward me and continued to say, "He had worked for 2 hours on this deal since he (my son) is a first time buyer and that I needed to show him some RESPECT". I think he MUST'VE been confused, respect is earned - he neither gave or earned respect. Being a finance manger and working numbers is HIS job. When I go to work I am expected to do MY job. You, Mr. Shotwell need to respect what your customers' do for you.... and if you cannot then you need a different profession. Customers help pay your bills! Regardless of how small the commission may have been, all customers should be treated the same. You cannot demand respect in the service industry and were out of line speaking to a customer in that way. Furthermore, this is the second vehicle that my family has purchased from Brandon Honda and the second time being mistreated by him. The first time he was less rude but was pushy and spoke in a degrading way. I still recommend this dealership for their sales professionals, especially Sharief!! And the good experiences with their service department, if you finance with them PLEASE request a different finance manager other than Christopher Shotwell and be able to provide a 5 star rating. More

Happy with service department. Explanation of what needs to be done is thorough and helpful. Wait time May be long but it’s to be expected. Explanation of what needs to be done is thorough and helpful. Wait time May be long but it’s to be expected. More

Everyone was great to work with. No pressure and rather quick for a car purchase No pressure and rather quick for a car purchase More

Chris always take care of me was able to get my son his first car by himself he is great at what he do I want work with no one else THANKS CHRIS U ROCK first car by himself he is great at what he do I want work with no one else THANKS CHRIS U ROCK More

They were so polite, extremely knowledgeable and friendly! Best service I have had at a dealership in a very long time!! friendly! Best service I have had at a dealership in a very long time!! More

I walked into the dealership no knowing anything about cars or if I was going to get one. Thankfully jared helped me with the process making it easier than I imagined and allowing me to get a new car at a cars or if I was going to get one. Thankfully jared helped me with the process making it easier than I imagined and allowing me to get a new car at a very affordable price! More

Sale Manager, Jarred was very helpful. He tried to put you in a vehicle that was a right fit not only for your budget but in something you like. Service was so good, the following week I t He tried to put you in a vehicle that was a right fit not only for your budget but in something you like. Service was so good, the following week I took my sister and she traded in her car for a new Honda SUV, they even helped her with the negative equity More

I had a very great experience with Christopher he was very professional very helpful. And made me and my son feel very important about the car that he got me into. I thank you Chris for helping me with t very professional very helpful. And made me and my son feel very important about the car that he got me into. I thank you Chris for helping me with the blessing that I received that Honda Accord 2020. May God continue to bless you in every customer you help out. More

Chris was very nice and cared about my needs and wanted to make sure I was happy with the car I selected. Checked on me through out the process of getting my car. Thank you. I will recommend him to other to make sure I was happy with the car I selected. Checked on me through out the process of getting my car. Thank you. I will recommend him to others. More

I brought my Chevy equinox in for my 6 month service, and all went well. I went to Thomas, which is my go-to-guy for service and parts, and as usual he made sure my vehicle was taken care of! Thanks Brandon all went well. I went to Thomas, which is my go-to-guy for service and parts, and as usual he made sure my vehicle was taken care of! Thanks Brandon Honda and Thomas for great customer service! More