Brandon Honda

Edit2: No money was ever returned to my account. I am guessing Cassandra did not tell me the truth when she said that the warranty website said the warranties were canceled. I have made a new review I am guessing Cassandra did not tell me the truth when she said that the warranty website said the warranties were canceled. I have made a new review reflecting this new issue. EDIT: I was contacted by Cassandra, who is the manager of their financial department. I came in and explained everything that happened. Upon my arrival she told me that she already expedited the cancelation of the extended warranties, provided some compensation for my troubles, and assured me that they do not work with people who lie and cheat their clientele, which should give you a clue as to what happened with him. Cassandra was very understanding of my feelings in this situation and she did more than right by me. I will continue to support Brandon Honda! I removed most of the original review below to make room for this edit, and most of it no longer matters, since as I said, she took care of me. ORIGINAL PARTIAL REVIEW: Financial Manager Sha is a liar... Told me I had to purchase 2 extended warranties in order for the bank to finance my car. Not only is this not true, it's unethical, and illegal! Here is my email to their GM: Yesterday, 5-25, I called Brandon Honda to talk to someone about figuring out how I needed to make payments since I never received the welcome packet from the bank. This was no ones fault as I am fairly sure it was lost when someone broke into the mailboxes where I live. She told me the bank was Florida Credit Union and that she would email me all the paperwork in my account. Upon receiving the paperwork, I noticed the 2 forms for the extended warranties that Sha told me were required to receive financing. I decided to read the warranties, and it specifies that it is not required to purchase the warranty to finance the vehicle. One was from "Ultimate Security" in the amount of $1,200, and the other was from "TRUVSC" in the amount of $2,917...... More

Appreciate how Eddie and dealership worked to make a deal we could for us. Thank you.! we could for us. Thank you.! More

I appreciate the way Eddie Guadalupe took the time to help me find the perfect car! He did not pressure me to make a choice. I called from home later that evening and solidified the transaction over the help me find the perfect car! He did not pressure me to make a choice. I called from home later that evening and solidified the transaction over the phone with Eddie and the sales manager Mason. They gave me a good deal and stuck to their word when I returned the next morning to buy my car. I want to thank Jeremy for helping to close the deal as well. Going through the financing process was low pressure and the parts department was a great help with some additional items I wanted. Thanks again Eddie, and thank you for the delicious pastries as well. Overall it was a present experience. More

Eddie goes above and beyond to get you a decent deal and an informative test drive! an informative test drive! More

I have bought three cars from this dealership and the service here is phenomenal. From the sales side to the service side and everything in the middle (finance team, etc) the people here are great. They service here is phenomenal. From the sales side to the service side and everything in the middle (finance team, etc) the people here are great. They go the extra mile to make sure you are satisfied which is hard to find these days. It’s been 6 months since I bought my car and they still treat me like they have day 1 even though the sale is far behind us. Chris Weiss was extremely helpful in the sales process and assisting months later when I needed to get something fixed on the vehicle. The people here are what keeps us coming back! More

First do not believe the price you see on-line, when you to the table ready to negotiate expect the price to go up at least $5,000 dollars. Second, 100% make sure you ask to see the vehicle service record to the table ready to negotiate expect the price to go up at least $5,000 dollars. Second, 100% make sure you ask to see the vehicle service record or bring along a mechanic friend to take a look at the vehicle. Brandon Honda will sell you the car knowing it has $9,680 dollar worth of services to include power-steering, rusted undercarriage, leaking exhaust, etc.. When I showed up to ask how its possible that a $13,770 Used HONDA CRV 2011, purchased from the establishment less than 4 months/3K miles ago all of the sudden needed over $9K worth of work. I got "Well its over 10 years old, this is all normal, you don't have to do everything right now." I will say my service manager was respectful and printed off the service record but really? So I review the record and immediately asked to speak to the General Manager because I see very clearly they recommended serviced associated with the majority of the $9K in services. I am deeply concerned with the safety of the vehicle now because I also see they knew the engine moved a lot because of rust (see pictures). I hoped maybe when discussing with the GM I could maybe give the car back at a loss cuz 9.6K for a 13.7K or negotiate something because I assumed this had to be an oversight as pretty sure the vehicle had to be safe to drive to be sold in Florida? But he wasn't available and apparently the 2nd in charge is not authorized to make costumer negotiations. More

We are really happy with our purchase of new Honda CRV. My sales rep Cristian C. is very accommodating and worked hard to find the car that we want with the price within our budget. He also explain the dif My sales rep Cristian C. is very accommodating and worked hard to find the car that we want with the price within our budget. He also explain the different features of the new car we are interested with and assist us with the test drive. We are a repeat customer of Brandon Honda for good reasons and Will definitely consider Brandon Honda and Christian to help us with our next purchase. More

Eddie was very helpful in helping me find my first car. Gave lots of info and details on features during the test drives. Went above and beyond! Gave lots of info and details on features during the test drives. Went above and beyond! More

I do not care at all about the dealership let that be known. The salesperson (aka Mitch) was the sole highlight of the whole experience. He’s super sweet, funny, knowledgeable, professional and made the known. The salesperson (aka Mitch) was the sole highlight of the whole experience. He’s super sweet, funny, knowledgeable, professional and made the whole experience the best hands down. With his professionalism, thought he was a manager. If he’s not.. should definitely promote him ;) More

Good deal and help by George Morfa, will recommend this dealer and these two persons dealer and these two persons More