Brandon Honda

I have been dealing Brandon Honda since I moved to Tampa in 1994. I have purchased both new and used Honda's and have been very satisfied with the dealership. During this time period, I have been dealing di in 1994. I have purchased both new and used Honda's and have been very satisfied with the dealership. During this time period, I have been dealing directly with JR Disbrow in the Service Department. He is very knowledgeable and can be trusted to provide you with an honest answer or recommendation on what needs to be done to correct a problem or maintenance. He always takes time to discuss any issue you may have and counted on to have your car repaired in a timely manner. He also checks to see if there are any outstanding recalls that are available for your car. Brandon Honda's Service Department can always be counted on to resolve your issue and perform periodic maintenance to keep your Honda in great running condition! More

I bought a Honda for my daughter's first car and tested several models before settling on the Odyssey for personal use. The product is excellent but what I also bought was the service. JR has made owning several models before settling on the Odyssey for personal use. The product is excellent but what I also bought was the service. JR has made owning my 2000 Honda Odyssey stressless and a real pleasure. I am a disabled vet and my van is modified to carry my wheelchair. Mr. Disbrow has gone above and beyond to ensure that my vehicle is serviced as recommended but also takes into consideration the modifications to it's use. My vehicle is "my legs" and I have found in JR a partner who thoroughly checks for hints of problems to avoid damage, downtime and major expense down the line. JR's knowledge of Honda products is phenomenal. I tow my van behind my RV. JR researched the best way to protect my vehicle while towing which has extended the life of my vehicle while making my trips safe and uneventfful due to vehicle problems. Should any trouble arise, JR has assisted me by discussing any vehicle service issues with Honda Service Departments as far away as Yellowstone National, Tucson Az, and Mount Rushmore. JR's "can do" attitude shows when life happens while here in town. In the case of accidental damage, his calm and reassuring voice makes a bad situation more palatable. He smoothes the way with the insurance companies and outside vendors and is quick to consider the customer's comfort and needs during the time it takes to complete repairs. In short, JR Disbrow sets the bar high for service representatives. Honda service is all good but JR is the reason why I drive past 2 other dealerships closer to my home to reach Brandon Honda. More

I have been working with J.R. Disbrow for over 12 years in your service department. He is always professional and a pleasure to work with, if there is a question that he doesn't know, he will find someone in your service department. He is always professional and a pleasure to work with, if there is a question that he doesn't know, he will find someone who does. He makes you feel right at home, like a part of the Honda family. I realize that when it come to servicing my Honda, I have many choices, one within minutes from my job, however I do drive 45 minutes from my home to Brandon Honda because of the service and the job is done right the first time. After all, who knows my Honda better? Thanks JR. More

I’ve known J.R. Disbrow since 2003 when we bought our first Honda vehicle. We were very satisfied at that time and are still very fortunate to have him as a service representative. We still have the 20 first Honda vehicle. We were very satisfied at that time and are still very fortunate to have him as a service representative. We still have the 2003 CRV and also purchased a 2009 CRV that he services. His “small town” personality and genuine concern for the well being of his customers sets him well above his peers. He provides timely repairs, honest estimates and even helps you plan any major repairs well in advance. More

I have had service done at the Brandon Honda and was very dissatisfied. However, JR Disbrow and Roger Mercano went above and beyond to make my future experiences pleasant and smooth. They have given me excel dissatisfied. However, JR Disbrow and Roger Mercano went above and beyond to make my future experiences pleasant and smooth. They have given me excellent customer service and made sure that both my Honda SUV and Civic get the service and experience that Honda promises. I would recommend these guys to anyone. Hillary M. More

JR has always been very helpful, friendly and professional. Anytime I have contacted him for information or help he has more than satisfied my needs. He is a real asset to the dealership and h professional. Anytime I have contacted him for information or help he has more than satisfied my needs. He is a real asset to the dealership and has made my service experience a real pleasure. More

I've been coming to Brandon Honda now for 10 years (I have a 1998 Civic with 221K miles). All the Service Specialists are just wonderful, however, Jr. Disbrow stands out just a little more for me. He's h have a 1998 Civic with 221K miles). All the Service Specialists are just wonderful, however, Jr. Disbrow stands out just a little more for me. He's honest, reliable and professional. I recall one problem I had a few years ago where I had to bring my car in a few times for a noise it was making after some belts were changed out. On the third visit, I worked with Jr. He came out and listened to the car with me and when I picked up the car it was no longer making the noise. She was purring like a Honda again! Thank you Jr for all your dedicated assistance over the years. I'll buy my next Honda from Brandon Honda and get it serviced there as well! Sincerely, Heather J. Johnston More

I have owned 3 Honda vehicles and through the years my service at Brandon Honda has been great. JR Drisbow has been the glue that has kept us together. By that I mean he has consoled us through good time service at Brandon Honda has been great. JR Drisbow has been the glue that has kept us together. By that I mean he has consoled us through good times (inexpensive repairs), needed maintenance and the bad times (more expensive repairs). JR has bonded with our family. We have three rambunctious little girls who are sometimes inpatient. JR has expedited service and helped "babysit" when necessary while waiting for repairs or pick-up. JR has advised when a repair was necessary and when a new car was the answer. We will continue to be loyal customers at Brandon-Honda not only because of your quality vehicles but also because of the quality customer service that we have come to expect due to JR Drisbow. More

Jr Disbrow is my go-to guy at your dealership. He is quick to answer my phone calls and provide me with helpful answers. I only trust certain people to deal with me and my car, and Jr has my complete tr quick to answer my phone calls and provide me with helpful answers. I only trust certain people to deal with me and my car, and Jr has my complete trust. He knows the policies and warranties very well. He is honest by informing me what my car needs and does not need and what the cost would be to repair anything, without beating around the bush and leading me believe something else. I continue to purchase parts and occasionally have my oil serviced there because I know I will be well taken care of. I do not know what I would do without the amazing hospitality Jr has provided for me over the years, but I am blessed to have met him. More

Over the last 10 years, we have had our 3 Hondas serviced at Brandon Honda and have dealt with JR Disbrow almost the entire time. He is friendly, informative and trustworthy, and always a pleasure to work at Brandon Honda and have dealt with JR Disbrow almost the entire time. He is friendly, informative and trustworthy, and always a pleasure to work with. More