Brandon Honda

My family and I are long time customers of Honda.We bought our cars from this company,and are very please with the services. At one time there was a recall of my airbags and steering wheel problem,alth bought our cars from this company,and are very please with the services. At one time there was a recall of my airbags and steering wheel problem,although we were notified in writing,JR took the time to contact us, and this have left a lasting impression on our family.Mr Disbrow is also professional and efficient,very honest, and friendly.The first time we knew that we could have gotten a courtesy car wash along with our car service was from him.In the height of summer,when my window got stuck and i needed it fixed,JR squeezed me in, because i had just had surgery,and could not take the heat.Every three months when we get our oil change done, JR takes the time to explain every concern, no matter how many times he have to answer the same question.We have reccommended my of our friends to Honda services and they wre all impressed with him. Thank you Honda for MR Disbrow, it is nice to know when you are worried where your car is concerned,there is always a friendly, honest,kind and patient service adviser at your service. More

This Eemployee is the best! I believe he goes above and beyond the call of his duty. For starters as soon as I drive up and he spots me if he is not with a customer he immediately comes out. He is very p beyond the call of his duty. For starters as soon as I drive up and he spots me if he is not with a customer he immediately comes out. He is very professional and is always pleasant .....I was just there on Friday getting a oil change aand service was good but Jr was out that day so service was not the usual !!!!! I have given this rating because this employee does a fantastic job and needs to be recognized for doing an OUTSTANDING job.. More

I have had service done at the Brandon Honda and was very dissatisfied. However, JR Disbrow and Roger Mercano went above and beyond to make my future experiences pleasant and smooth. They have given me excel dissatisfied. However, JR Disbrow and Roger Mercano went above and beyond to make my future experiences pleasant and smooth. They have given me excellent customer service and made sure that both my Honda SUV and Civic get the service and experience that Honda promises. I would recommend these guys to anyone. Hillary M. More

I use JR exclusively for my Honda. He has excellent customer service and always takes good care of my car and always has good information when I am ready to buy a Honda. He is good at knowing the prod customer service and always takes good care of my car and always has good information when I am ready to buy a Honda. He is good at knowing the products and what is the best for my needs. Excellent with selling cars and with service. Once you lose JR I will go to another dealer. He is awesome. More

We LOVE JR!!!! Always gets us in and out easily! VERY trustworthy in reccomendations!!! He does not reccomend service which we do not need!!!Thanks JR!!!! trustworthy in reccomendations!!! He does not reccomend service which we do not need!!!Thanks JR!!!! More

JR has been my service guy for 12 years and he is the only reason I continue to come to Brandon Honda. He is friendly and professional. I have never had a bad experience with the service he has done on only reason I continue to come to Brandon Honda. He is friendly and professional. I have never had a bad experience with the service he has done on my honda. I even take my chevy truck to him because he is fair and honest. As long as he works at Brandon Honda, I will continue to buy Hondas from Brandon. More

I originally purchased my 2006 Honda Civic from this dealership and have been in multiple times for maintenance. Every time I have gone in, JR Disbrow has been my service advisor. I specifically reque dealership and have been in multiple times for maintenance. Every time I have gone in, JR Disbrow has been my service advisor. I specifically request him by name, and for a very good reason. He does an amazing job making sure all of my concerns are addressed, and ensuring my vehicle is safe for me to drive with my children. I truly appreciate the way JR goes out of his way, and treats me like I am more than just a vehicle coming in for service. He realizes my children ride in that vehicle and safety, as well as convenience is a priority. The dealership has been great with their shuttle service. One thing I have told anyone who has asked, my Honda itself has not been without issues - there have been recalls, etc. HOWEVER, the service department and JR, my service advisor at Brandon Honda, have been without equal - I would purchase another Honda simply based on the excellent service I have received from JR and from this dealerships service department. JR as my service advisor is the reason why I would purchase another Honda, and why I continue to drive mine. More

JR always gives me great customer service and treats me like a person not a number. He keeps me informed on the progress of my car and explains everything that needs to be done and why. like a person not a number. He keeps me informed on the progress of my car and explains everything that needs to be done and why. More

J.R. has worked with me several times on a electrical problem. every time i call he tries to help,when i come in the servive dept. he's always helpful. i even called him one sunday night when i could'nt problem. every time i call he tries to help,when i come in the servive dept. he's always helpful. i even called him one sunday night when i could'nt get my car to start and he got me going. thanks J.R. if anyone need service on your honda call and ask for J.R. More

JR always does a great job getting me in and takes great care of me. I have never had a bad experiancee delaing with him. care of me. I have never had a bad experiancee delaing with him. More