Brandfon Hyundai - Service Center

I got my 2021 palisade from here, ive drivin it mabey 20 times since i got it in February 2024,certified pre owned, and yet i needed an oil change 2 months after i got it , now December 2024 in the same yea times since i got it in February 2024,certified pre owned, and yet i needed an oil change 2 months after i got it , now December 2024 in the same year ive owned it for 10 months, less then a year and the check engine light came on, i took it in and they told me spark plugs are bad. I spoke to the sales mgr,who then spoke to the service mgr, and worked it all out.the sales mgr took on the expense of the spark plugs, im so pleased with how the sales and service department worked together and helped me. More

Took my car to be serviced in the morning I dropped it off and they said it’d be a little while since they had to look at it, so I asked if it would be today and she said yes definitely by 3/3:30 she woul off and they said it’d be a little while since they had to look at it, so I asked if it would be today and she said yes definitely by 3/3:30 she would personally call me. So I waited patiently so I wouldn’t nag and just let them do the work if any had needed to be done. by 6 I called since it showed online they close at 8pm and a sales receptionist informed me that the service department closed at 4… I had asked if it would be today for pick up because I have work at 5am and now am without a vehicle since they never gave me a phone call and I waited by my phone for hours since I dropped it off. More

After my Hyundai Sonata was stolen by the 'Kia Boys' and later recovered by the police, I had my car towed here to be repaired. I picked this dealer because I knew the work would be done correct. Unfortunat later recovered by the police, I had my car towed here to be repaired. I picked this dealer because I knew the work would be done correct. Unfortunately, 2 months later and they have not fixed the car and always fail to call me back when I call. Even my insurance company is fed up with them as well. Nicole always says she'll call back but hardly ever does. She blames the insurance company for how long it's taking but they have receipts that shows me she's lying. More

I started an oil consumption test for my SUV in September 2023, went for the check in 1,000 miles in October 2023, and again in November. The advisor told me there was no record of me being there in October 2023, went for the check in 1,000 miles in October 2023, and again in November. The advisor told me there was no record of me being there in October so I would need to start the test again and pay for oil when I already paid to start the test and I was told that the oil would be covered from what I paid from here on out. My car is burning oil at a rate and there seems to be no structure and no one knows what they are doing. Everyone says something different and nothing was submitted to Hyundai to see if it will be covered under warranty. The customer service was absolutely TERRIBLE. The advisor just gave the excuse of “well we didn’t break your car” like if that’s the reason why I was there. No professionalism and completely disappointing to say the least. They ended up putting oil in the car but left my car in the driveway, oil spilled all over my motor and the hood was left completely open. More

Worst dealership ever! This dealership is by far the worst i ever been to! This guys lie,extremely rude and unprofessional and love to give you the run around any time the This dealership is by far the worst i ever been to! This guys lie,extremely rude and unprofessional and love to give you the run around any time they can,so save yourself the trouble and bad vibes and go somewhere else instead More

Looong oil change 3:00 appointment for oil change, 4:20 still not done! I hate coming here. Much better when it was Quality Hyundai! So mad now. 3:00 appointment for oil change, 4:20 still not done! I hate coming here. Much better when it was Quality Hyundai! So mad now. More