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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,338 Reviews

2,338 Reviews of Braman Honda of Palm Beach - Service Center

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February 22, 2024

Easy to work with service department and service advisor is very good. I liked their check in and check out services. More

by SEJPAL1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victor met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

I brought my car for an oil change (told them we were going to wait) and was never notified there were two recalls that needed to be fixed prior to the appointment. It’s really hard to plan accordingly More

by maggiedpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Braman Honda of Palm Beach responded

Maggie, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

Attentive, professional, responsive service - my first on the 2022 Honda Accord. Service bay shared a video of the mechanic while he was checking the car out in detail - this was very helpful. I could immed More

by yuvalcohen57
Recommend Dealer
Yes
Employees Worked With
Lesly French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

Was told my service would take 3 hours. 5 hours they gave me my car back. More

by JSWADE47
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Bueso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Braman Honda of Palm Beach responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

BEWARE! !!!! I had the oil changed and someone stole the handicapped parking permit that was in my glove box. I put it in my glove box when I got to the deal More

by Knuckles
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Feb 25, 2024 -

Braman Honda of Palm Beach responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

This is the last time I am taking my car to get it serviced at this Bramans dealership. The service was horrible 3 hours for an oil change is way too long and even after the 3 hours the car stop work More

by WAYNEWILLIAMS9071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Braman Honda of Palm Beach responded

Wayne, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

Great service! No complaints of problems at all. I've always had my 2016 Honda Accord serviced at Braman Honda. Thank you! More

by RNFLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vito Fabbro
Feb 22, 2024 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

Service experience was lengthy but satisfying. Product was costly and one query towards a coveragdd Ed was left unanswered by the supervisor. More

by SAMINA01KOHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Lau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Fabbro
Feb 21, 2024 -

Braman Honda of Palm Beach responded

Thank you! Quality customer service is always our number one priority, and we appreciate your feedback. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

Susan was great. Car was worked on in a timely manner. The waiting room is very comfortable and even has phone charging stations! More

by ann.westervelt1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Braman Honda of Palm Beach responded

Thank you so much for your kind words for Susan, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

Muy buen servicio el que recibí , siempre eficiente , agradezco sus atenciones y buen trato de Alex More

by AYLEEN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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