Braman BMW Miami - Service Center

Great Service Always a pleasure to deal with Jessika. She takes care of all my car's needs and is informative as to readiness. Got a loaner and my car was returned Always a pleasure to deal with Jessika. She takes care of all my car's needs and is informative as to readiness. Got a loaner and my car was returned washed and clean. Thank you! More

Amazing Jose was very polite and honest. He offered great customer service. The place is comfortable and he made you feel relax. I recommend it!!!! 100% Jose was very polite and honest. He offered great customer service. The place is comfortable and he made you feel relax. I recommend it!!!! 100% More

Best Service Ever!!! The service dept is outstanding, its the was they welcome you when you arrive. Very generous and friendly, and their personality is awesome. Also my s The service dept is outstanding, its the was they welcome you when you arrive. Very generous and friendly, and their personality is awesome. Also my service advisor Maruf is very attentive when I call with a problem. Besides that BMW is my favorite car, and this is my 3rd one, the service dept has a great impact as to why I continue to be a BMW customer. More

Over the top pricing for service I serviced my BMW135 for the drivers side window that fell behind the door panel. My contact person @ the dealership was nice enough to describe the p I serviced my BMW135 for the drivers side window that fell behind the door panel. My contact person @ the dealership was nice enough to describe the part that was broken behind the door panel. It was describe as a piece of plastic that held two hinges that pulled up and lowered the window.. Not only was the part not in stock,but then the cost of the part and labor came to play. With already leaving the dealership with a loaner car.. I had no other choice but to accept a $874.00, plus taxes, charged for the small plastic part that had broken. To add to the above, when I did pick up m car, the door panel had a permanent hole (noticeable), done during service. Currently, I am awaiting 14 business days for a new door panel to come in. To be honest, next time I will do my research and find an alternate place to service my car.. The service was horrible & the price was super unreasonable even for a BMW. I am Very disappointed. More

my service at braman I love that I do not have to worry about anything! Felipe my Service adviser, takes care of me from the moment I come in, I do not have to be worryi I love that I do not have to worry about anything! Felipe my Service adviser, takes care of me from the moment I come in, I do not have to be worrying about talking to different people, my car is giving to me nice and clean and everything in working order, Felipe does not roll his eyes when he ask me what wrong wit the car and I just say " everything is lighting up I do not know" His patience and concern are genuine. My Husband does not feel like he has to go with me he knows Felipe is there for me. More

Extremely Fast Once again, great experience with Jessika. Dropped car off, got loaner and was informed 1 hour later that it was ready....washed and all. She did it a Once again, great experience with Jessika. Dropped car off, got loaner and was informed 1 hour later that it was ready....washed and all. She did it again. That's why i have referred her to my clients and friends. More

Excellent I got to Braman BMW in Miami to have my car serviced and I preferred to wait, everything was done in around 1 hour that's is the right time. I 'm pl I got to Braman BMW in Miami to have my car serviced and I preferred to wait, everything was done in around 1 hour that's is the right time. I 'm pleased with the process. More

great experience rodrigo was extremely helpful . He explain the process and keep me inform about the vehicle repair. I will personally recommend rodrigo. Great experie rodrigo was extremely helpful . He explain the process and keep me inform about the vehicle repair. I will personally recommend rodrigo. Great experience and very professional. More

Excellent I got to Braman Miami and was greeted by my Service Advisor , Had the best experience I will recommend to family and friends , she was out standing gr I got to Braman Miami and was greeted by my Service Advisor , Had the best experience I will recommend to family and friends , she was out standing great Customer Services , always with a smile . More

Excellent! Service was customer oriented. I was able to drop car and continue working with a loaner. Car was finished the same day and I was notified by phone p Service was customer oriented. I was able to drop car and continue working with a loaner. Car was finished the same day and I was notified by phone promptly by the maintenance consultant.. I recommend this dealer to all my colleagues and friends. Kudos Braman! More