970 Reviews of Braman BMW Miami - Service Center
Excellence in service It was absolutely a pleasure to visit Braman BMW, Marcos Rodriguez welcomed me with a smile and was efficient, respectful and friendly. Marcos made s It was absolutely a pleasure to visit Braman BMW, Marcos Rodriguez welcomed me with a smile and was efficient, respectful and friendly. Marcos made sure a proper inspection of my vehicle was made and all that was needed was taken care of. Thank you Marcos. More
Easy, Simple, Fast Felipe aleáis make my service visits a pleasurable experience, going the extra mile to have a satisfied client. Felipe really provide you high level s Felipe aleáis make my service visits a pleasurable experience, going the extra mile to have a satisfied client. Felipe really provide you high level service and tells you his honest opinion. More
Excellent Service Dropped off my car and was taken care of right away. The problem was diagnosed and addressed efficiently and my service provider checked that the part Dropped off my car and was taken care of right away. The problem was diagnosed and addressed efficiently and my service provider checked that the parts were covered by my extended warranty. Picked up my care the next day and everything was running smoothly. Very happy with the service! More
My service advisor is always great! I've noticed that this dealership gets a bad rap and I'm not exactly sure why.. people just expect way more then what they can reasonably get maybe? I've noticed that this dealership gets a bad rap and I'm not exactly sure why.. people just expect way more then what they can reasonably get maybe? But every time I go in I get well taken care of, I get everything when I need a timely and efficient manner. I call ahead of time to check if they have loaners, and I come in during slow times.. what more can you ask for?! More
overall feedback Felipe was very professional and gave me a quick turnaround in getting my car back to me the same day. The cashiers need to have a bit more customer s Felipe was very professional and gave me a quick turnaround in getting my car back to me the same day. The cashiers need to have a bit more customer service training otherwise great service overall. More
Smooth and fast I went to service oil in my BMW. Experience from reception to getting the loaner back to pick up the car was excellent. I had to wait a little to much I went to service oil in my BMW. Experience from reception to getting the loaner back to pick up the car was excellent. I had to wait a little to much for the valet to bring the car, that's the only thing that was not perfect. More
Engine scheduled checkup I have worked with Erick before, he is very Knowledgeable and friendly and I will continue requesting his assistance for all my car needs or any quest I have worked with Erick before, he is very Knowledgeable and friendly and I will continue requesting his assistance for all my car needs or any question I might have.. More
Service with a smile. Ivan Jimenez is the greatest service representative any company could employee. He is an asset to Braman BMW. He is the reason why I continue doing Ivan Jimenez is the greatest service representative any company could employee. He is an asset to Braman BMW. He is the reason why I continue doing business with Braman. Every time I needed my car serviced he greeted me with a smile and a hand shake. More
Great service !! Jessika was great . Very good experience. Jessica took care of me immediately . She helped me with all my concerns . I didn't have to wait for the car Jessika was great . Very good experience. Jessica took care of me immediately . She helped me with all my concerns . I didn't have to wait for the car, got a loaner immediately. Thank you More
Maruf did a wonderful job. Maruf was friendly and extremely helpful. Even though I did not have an appointment, they treated my case with promptness. Everything worked like cloc Maruf was friendly and extremely helpful. Even though I did not have an appointment, they treated my case with promptness. Everything worked like clockwork. I was out of the dealer and with a rental in less than 30 minutes. More