Braman BMW Miami - Service Center

Outstanding service adviso Professional courteous and helpful understood the value of time and getting work completed Affable likeable friendly Understood the model car knowl Professional courteous and helpful understood the value of time and getting work completed Affable likeable friendly Understood the model car knowledgeable about what is necessary to repair without any prolonged explanation More

outstanding, Best customer Service everyone is extremely nice and helpful from the moment you drive in all the way till you car is returned. thank you Jose for all the help everyone is extremely nice and helpful from the moment you drive in all the way till you car is returned. thank you Jose for all the help More

Jessica for president! Jessica is amazing. She listened to all my concerns and offered solutions. Jessica elevates the BMW ownership experience. I've been working her for ov Jessica is amazing. She listened to all my concerns and offered solutions. Jessica elevates the BMW ownership experience. I've been working her for over 3yrs now. THANK YOU! More

Engine light turned on Filipe was very professional and took care to ask if I had an extended warranty and saved me over $300 because I was partially covered. He also arrang Filipe was very professional and took care to ask if I had an extended warranty and saved me over $300 because I was partially covered. He also arranged for a loaner car -- which was fantastic. Thank you Filipe!! More

BMW service Jose has been consistently friendly, helpful and a please to work with for the past couple years. I highly recommend him and the Braman family. Jose has been consistently friendly, helpful and a please to work with for the past couple years. I highly recommend him and the Braman family. More

Service visit This was my first time at Braman (South Motors is typically my BMW home) and I was greeted by Alex after making an appt. online. Everything was smoot This was my first time at Braman (South Motors is typically my BMW home) and I was greeted by Alex after making an appt. online. Everything was smooth from drop off to pick up. He even provided me with additional information regarding my tires for which i was visiting in the first place. More

Excellent customer care and interaction Yes the customer interaction from when I pulled up to the dealer up to when I received my car was excellent, but what I paid almost $400 for wasn't fi Yes the customer interaction from when I pulled up to the dealer up to when I received my car was excellent, but what I paid almost $400 for wasn't fixed to my satisfaction. I do believe if I confront anyone they'll simply tell me that's "how it's suppose to be". I'm due back at the dealer in a month. I hope to confront them then. Overall excellent customer service especially from Armando which I dealt with mostly. More

Excellent service received from Mr.Marcos Rodriguez.Servic Due to an Excellent service from Mr. Marcos Rodriguez (Service Consultant) very concerned with customers needs ,Delivered company values. He dedicate Due to an Excellent service from Mr. Marcos Rodriguez (Service Consultant) very concerned with customers needs ,Delivered company values. He dedicate enough time treating customers by respect and names. You don't find too many people like him More

THANK YOU The quality of service I receive every time I'm there is consistent and always exceeds my expectations. I'm also very happy with my service Advisor Je The quality of service I receive every time I'm there is consistent and always exceeds my expectations. I'm also very happy with my service Advisor Jesica Rivera she's very Profesional and goes above and beyond to help me with any issues or questions I may have. More

efficient had basic service done, had car 1 yr...took 1.5 hrs waited for car. Could have been a little shorter wait time. Waiting area had TV's and comfortabl had basic service done, had car 1 yr...took 1.5 hrs waited for car. Could have been a little shorter wait time. Waiting area had TV's and comfortable seating, no refreshments, no cell service for ATT and no WIFI password posted More