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Braman BMW Miami - Service Center

Miami, FL

4.4
898 Reviews
Call Service Center (786) 577-5220

898 Reviews of Braman BMW Miami - Service Center

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March 04, 2025

seemed great and a loaner helped me gat around for a few hours while the update was performed More

by ENZOCAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
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Mar 04, 2025 -

Braman BMW Miami responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 04, 2025

Working with Jay Alvarez is a pleasure. I’ll be coming back in the future. More

by Carlos Casal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez
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Mar 04, 2025 -

Braman BMW Miami responded

Thank you, Carlos, for taking the time to share your thoughts on working with Jay and our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 04, 2025

Andrey is the Best He is very professional and knowledgeable Always find the way to support and help the customer More

by OSVIELCG2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey
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Mar 04, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words for Andrey and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 04, 2025

Maruf is amazing, always very thorough and ind informative. The experience with all was amazing More

by Tphanlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dib Muchallah Maruf
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Mar 04, 2025 -

Braman BMW Miami responded

It's great to hear that Maruf was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 04, 2025

Bismarck was my service representative. He was very professional. He took the time to clearly explain what needed to be done with my car. What I like about Bismarck is that he always gives More

by WRIGHT.ERIC261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
Report | Print
Mar 04, 2025 -

Braman BMW Miami responded

Thanks, Eric, for sharing about your experience with Bismarck here at Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 04, 2025

Team that is very helpful and the turnaround is quick. y preferred dealer for my BMw More

by kbauer44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
Report | Print
Mar 04, 2025 -

Braman BMW Miami responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 04, 2025

Worst service I have ever had in 30 years at Braman BMW in Miami. Regret staying there More

by RCHERVONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus at Service and Luis who covered for Bismarck
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Mar 07, 2025 -

Braman BMW Miami responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Braman BMW Miami Team

March 03, 2025

Service was excellent Mr Gonzalez kept me updated to what they were doing. Very satisfied with his service. More

by JUANDURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalez in service department
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Mar 03, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 03, 2025

Andrey Lopez is the best service advisor. He's always very helpful and kind. He is very diligent and communication while the car is in service is great More

by PAOLA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Riviera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Braman BMW Miami responded

Paola, thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 03, 2025

Smooth and easy process . The service advisor was quick , efficient and easy to work with. More

by RAFFI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Mar 03, 2025 -

Braman BMW Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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